The Consumer & Community Banking (CCB) & Asset Wealth Management (AWM) Control Team’s primary function is to implement an effective control framework across the CCB&AWM Lines of Business, looking within and across the lines of business, to identify and remediate control issues with a sense of urgency regardless of the source. The Team partners with all other control disciplines, adding an additional line of defense supporting Compliance, Risk and Audit, among others. The Team works in partnership on the development of new, and oversight of existing, control functions and protocols throughout the Firm and provides a centralized view of and from all control functions, assisting in immediate, real time problem detection and escalation.
As an Associate in Controls Team, you will support the Consumer & Community Banking (CCB) and Asset Wealth Management (AWM) LOB functions from a third party control standpoint and serve as a resource to respond to the various third party requests received from internal and external parties. The team works with the Corporate Third Party Oversight program and the Lines of Business to ensure adherence to policy and consistent documentation of controls across the CCB & AWM businesses. The team also partners with various other risk and control partners, adding an additional line of defense supporting Compliance, Credit / Operational Risk, Legal and Audit.
Job Responsibilities:
- Collaborate with Business Leaders and Control Managers to identify risks and implement controls to mitigate financial, regulatory, and reputational exposure.
- Support the Third Party Oversight process by identifying trends and patterns, facilitating consistency and accuracy of responses, and streamlining processes to reduce redundancy.
- Interact with senior management and Business Leaders, including other Controls counterparts, demonstrating strong knowledge and experience in controls, issues management, process improvement, and audit best practices.
- Develop, implement, and maintain the TPC framework/standards, provide oversight on compliance with CORE, and collaborate with business units and corporate functions to implement and maintain required control management practices.
- Partner with CCB Central Controls teams and business partners across CCB Sub-LOBs to develop and drive the implementation of Risk & Control strategies for third-party processing within the Line of Business and/or business functions.
- Identify opportunities for greater consistency across Third Party Risk & Control Assessment and Management processes, ensuring appropriate use of risks and controls across the organization and identifying opportunities for simplification.
- Provide ongoing recommendations for improvements by incorporating emerging and key business risks.
- Partner with Controls colleagues to help drive a culture of risk awareness and proactive risk identification and assessment.
- Provide subject matter expertise and training to other risk disciplines, business units, and corporate functions to support compliance with framework components.
- Communicate and report on line of business third-party processing inventory, vendor, and program health, and drive improvements within the businesses supported.
- Work with Businesses and Control Managers to address supplier remediations and manage associated Issues and Action Plans to closure.. Support the collection, aggregation, reporting, and analysis of data. Influence business practices, key decisions, policies, strategies, internal controls, and standards to drive change through continual improvement.
Required qualifications, capabilities and skills
- Bachelor’s degree or equivalent required
- At least 5 years’ experience in financial services industry with background in controls, audit, quality assurance, risk management, or compliance; or equivalent subject matter expertise in a relevant business related function/operation
- Understanding of control and risk management concepts with the ability to evaluate adequacy of the business control environment
- Experience with control processes, regulatory programs, audit, and compliance processes, including RCSA, and issue management.
- Ability to translate regulatory requirements into business control processes and implement best practices
- Ability to present and interact with Regulators and other external and internal exam partners
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
