Job Description
As part of the Compliance Risk Assessment (CRA) program team your role as a program manager will focus on the planning, implementation and on-going support of the program to meet strategic and tactical demands. You will be joining a group of professionals responsible for program management within Control Management solving complex operational challenges, transforming business processes, introducing automation that improves efficiency, and identifying alignment opportunities.
Job Responsibilities:
- Manage and execute tasks through to completion and effectively prioritize work
- Preparation of program and meeting material, minutes and action items follow up
- Ensuring full audit trail of project deliverables is available for all undertaken tasks
- Challenge status-quo, identify and address any process, controls and operating model improvements
- Ensure key risks and issues are escalated in a timely manner and through the appropriate formal governance
- Manage regular updates to management on project and project deliverables status
- Perform requirement gathering, analysis, design, development and implementation of new capabilities
- Partner with key stakeholders to deliver creative solutions providing business value, efficiency & process improvements
- Support the design, technical development, troubleshooting and implementation of analytical tools using Alteryx, Python, and Tableau
- Collaborate with other teams to deliver solutions with a focus on Client experience
- Communicate with team members and other teams to understand program needs
- Building and maintaining strong relationships with key partners across multiple regions
Required qualifications, skills and capabilities:
- Bachelor’s degree or equivalent
- 3+ years relevant experience financial services industry or background in financial technology
- Ability to directly address / identify conflict and obstacles and escalate as appropriate
- Knowledge of Excel, Database, Alteryx, Python, and SQL to create and support strategic initiatives
- Confluence experience as well as any kind of Workflow Implementation experience using BPMN or other tools is a big plus.
- Flexible, adaptable to shifting priorities; able to work in a fast-paced, results driven environment
- Business process re-engineering and analysis experience
- Challenging the status quo, current processes and tools to find the most efficient solution possible
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
