Control Manager

You are a strategic thinker passionate about driving solutions in Third Party Risk Management. You have found the right team

Job Responsibilities:

• Collaborate with Business Leaders and Control Managers to ensure risks are properly identified and controls are in place to mitigate risk and minimize financial, regulatory, and reputational exposure while maximizing customer and shareholder value.
• Support the Third Party Oversight process from a control standpoint by identifying trends and patterns, facilitating consistency and accuracy of responses, and streamlining processes through better control and reduced redundancy.
• Interact with senior management and Business Leaders, including other Controls counterparts, requiring strong knowledge and demonstrated experience in controls and issues management, process improvement, and audit best practices.
• Develop, implement, and maintain the TPC framework/standards, provide oversight on compliance with CORE, and offer SME collaboration with business units and corporate functions to implement and maintain required control management practices.
• Partner with CCB Central Controls teams and business partners across CCB Sub-LOBs to develop and drive the implementation of Risk & Control strategies for third-party processing within the Line of Business and/or business functions.
• Identify opportunities for greater consistency across Third Party Risk & Control Assessment and Management processes, ensuring appropriate use of risks and controls across the organization and identifying opportunities for simplification.
• Provide ongoing recommendations for improvements by incorporating emerging, key business risks.
• Partner with Controls colleagues to help drive a culture of risk awareness and proactive risk identification and assessment.
• Provide subject matter expertise and training to other risk disciplines, business units, and corporate functions to support compliance with framework components.
• Communicate and report on line of business third-party processing inventory, vendor, and program health, and drive improvements within the businesses supported.
• Work with Businesses and Control Managers to address supplier remediations and manage associated Issues and Action Plans to closure.

Required qualifications, capabilities and skills:

• Hold a Bachelor’s degree or equivalent.
• Have a minimum of 5 years’ experience in the financial services industry, with a background in controls, audit, quality assurance, risk management, or compliance preferred; or possess equivalent subject matter expertise in a relevant business-related function/operation.
• Understand control and risk management concepts with the ability to evaluate the adequacy of the business control environment.
• Experience with control processes, regulatory programs, audit, and compliance processes, including RCSA, and issue management.
• Translate regulatory requirements into business control processes and implement best practices.
• Present and interact with Regulators and other external and internal exam partners.
• Know the Third Party Management.
• Be results-oriented and a self-motivator with strong project/program management and execution skills.
• Be skilled in Microsoft Office Suite (Word, Excel, PowerPoint), SharePoint, and FORCE.
• Adapt to shifting priorities; able to work in a fast-paced, results-driven environment with minimal supervision.
• Manage multiple assignments and meet tight deadlines within a team environment.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.