Control Management - Associate

The team is responsible for ensuring the line of business has a sustainable and disciplined end-to-end control environment, identifying and escalating issues with a sense of urgency, and partnering with the business to ensure issues are remediated in a timely manner. The team assists in top-down risk analysis, real-time control issue detection, escalation, root cause analysis, and remediation.

Job Summary:

As a Control Management Associate within our business operations team, you will be tasked with maintaining a sustainable and disciplined end-to-end control environment. Your responsibilities will include identifying and escalating issues promptly, and collaborating with the business to ensure timely remediation of these issues. You will also assist in top-down risk analysis, real-time control issue detection, escalation, root cause analysis, and remediation.
 

Role Responsibilities:

1. Govern the change management risk assessment process for all new changes entering the COE from various sources.
2. Identify, assess, advise, and drive strategic solutions to enhance efficiency and create a resilient operating environment.
3. Maintain the CB Process, Risk, and Controls strategy for continuous improvement and evolution.
4. Lead special risk and control projects supporting CB functional teams and key stakeholders.
5. Deliver accurate status and risk reports for monthly reviews and other reporting needs.
6. Evaluate and perform end-to-end analysis of the business’s risk and control environment with stakeholders.
7. Ensure controls are well-designed, effective, and essential to a proactive risk and control culture.
8. Perform ongoing analysis of program-related data and develop ad-hoc reports as needed.
9. Assist with the development of Risk & Control Self-Assessment mapping and documentation.

Required qualifications, skills, and capabilities:

1. Hold a BS/BA degree.
2. Possess 6+ years of financial services experience, with at least 2 years in operational risk, controls, or audit.
3. Demonstrate excellent people management skills.
4. Exhibit strong knowledge of audit, risk, and operational management concepts.
5. Foster a positive approach to process assessment and improvement.
6. Show strong organization, attention to detail, and time management skills.
7. Communicate effectively to multiple levels of management, both written and verbal.
8. Utilize knowledge of risk management tools.
9. Apply project management methodologies.
10. Demonstrate proficiency in Microsoft Office.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.