Job Description
Position: Content Analyst - ODJob description:Project Summary and Position Overview:Environment, Social and Corporate Governance team (ESG) & Officers and directors provides integrated financial and extra-financial information, which is essential for understanding the long-term performance and risk profile of major corporations.A Content Analyst must research on the documents relating to the company and collect the Environmental and Social data from the sourced documents. They should also handle Queries pertaining to team and provide expert advice on specific content knowledge relating to quality concepts and techniques in order to drive improvement activities within the content collection team and quality & service groups. Their responsibility also includes to deliver on all tasks as per the strategic plans set for the ESG team. Also must have hands on experience with the database and should be able to handle database queries independently. Essential Day-to-Day Responsibilities: • To be responsible for database administration and sourcing of exchange and supplied data.• To be up to date with the latest collection policies and procedures and other significant developments pertaining to different markets which would impact data collection• To assist in projects with emphasis on data content.• To review the work of the analyst/data provider.• Take responsibility for data quality, accuracy, timeliness and completeness within the team.• To take on the responsibility of resolving client queries in a timely manner, with very high standards of quality of response andcustomer satisfaction. Should be able to take right decisions quickly and independently.• To coach analysts on data collection policies and procedures.• To continuously find ways to improve quality and reduce number of service requests from clients and to help meet Service targets.• To continuously suggest improvement ideas on collection tools, internal processes and should suggest permanent fixes as well as ongoing actions for preventing client queries.• To carry out special projects or niche tasks related to the ESG dataset as per the strategic plans.• To effectively collaborate with all distributed team and the data provider to provide high quality data to our clients.• Further a learning and positive work environment.• Use appropriate language skills to understand and source ESG information• Use technical and financial knowledge to add value to current data offering• Seek efficiencies in work practices to achieve automation• Liaise directly with internal and external clientsEducation:Degree or equivalent experience N3 LevelLanguage:• Excellent reading, writing and spoken English skill• Excellent reading and writing Japanese skillRequired Skills:• Communication, Teamwork and Analytical skills.• Researching on Company website, Filings to understand the reports and to be able to accurate identify the data to be captured.• Should have the curiosity to learn and know more on the content.• Should have reading comprehension skills to read the paragraphs and dotted lines in the report.• High accountability & responsibility• Ability to work both independently and as part of a team• Flexible and able to work under pressure while managing multiple tasks• Self-motivated even when attending to routine tasks• Innovative and analytical towards processes and working environment• Deliver on timeDesired Skills: • A great teammate who will work others in order to get the job done• Customer focused• Able to adapt to changing needs and requirements• Ability to work with different personalities and groups• Focused on problem solving• Attention to detail• Interested in sustainable development• Should be proficient in using MS-Excel LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject.If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
