Job Description
Please note this posting is to advertise potential job opportunities. This exact role may not be open today, but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens.
What You’ll Do- Work with the lead to drive technology design, implementation, execution, and/or optimization for projects/accounts to accelerate customer business outcomes.
- Assist customers with integration and implementation of tools, systems, and service assurance for Cisco technologies.
- Build customer simulations in test labs to resolve/validate sophisticated problems & compatibility issues.
- Align with and support company policies and processes and apply relevant tools to efficiently implement the role and support Professional Services’ strategies and goals.
- Play the role of an individual contributor.
Decision Making / Impact
- Impacts own team and other teams whose work activities are closely related.
- Basic understanding of project scope and customer business goals and objectives.
Role and specific responsibilities
- Works with customers along with internal & external resources (e.g. Cisco account teams, partners) on the deployment/optimization of Cisco services and solutions.
- Assists with task/project implementation for assigned customer engagements.
- Jointly crafts and reviews project work e.g. Design recommendations, High-Level Design, Low-Level Design, Implementation/ Organisational Change Plans.
- Builds and/or use test environments as the need arises to resolve medium sophisticated problems and compatibility issues.
- Understands how software skills and tools can be used to configure, deploy and/or seek Cisco products & solutions.
- Acts as an initial focal point for problem resolution for customer engagements.
Who You’ll Work With- CX is a team of extraordinary technical guides whose #1 focus is to deliver a premier customer experience. We help take on the toughest business challenges with network-centric solutions that accelerate customer and partner success and dedication. Our success is validated through extraordinary financial results, increasing customer satisfaction metrics, industry recognition, and employee satisfaction scores.
Who You AreExpertise
- Requires BS/BE/BTech degree or equivalent with 4+ years of experience in a similar job role.
- Security related certification (CCNA, CCNP-Security, etc.) is preferred with a drive for continuous learning.
- Good understanding in a wide range of Security protocols including TCP/IP, encryption protocols, application layer protocols, network & link layer protocols, device & network management protocols
- Knowledge and experience in at least one of the network security technologies: Cybersecurity, Firewalls, VPNs, AAA, Cloud Security, Email Security, Endpoint Security, etc. As well as understating of cloud computing involving multiple cloud providers like AWS, Azure, Google.
- Knowledge of Python or any scripting language is an advantage
Leadership / Autonomy
- Receives moderate supervision. Follows established procedures. Receives general instructions on routine work and detailed instructions on new assignments.
Why CiscoAt Cisco, each person brings their outstanding talents to work as a team and make a difference.
Yes, our technology changes the way the world works, lives, plays, and learns, but our edge comes from our people.
We connect everything – people, process, data, and things – and we use those connections to change our world for the better.
We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education, and more – from Smart Cities to your everyday devices.
We benefit everyone - We do all of this while seeking a culture that empowers every person to be the difference, at work and in our communities.
#WeAreCisco
Job Details
- Job Location
- Pune India
- Company Industry
- Telecommunications
- Company Type
- Employer (Private Sector)
- Employment Type
- Unspecified
- Monthly Salary Range
- Unspecified
- Number of Vacancies
- Unspecified