Sr.Consultant-Operations Excellence

Hello visionary!

We empower our people to stay resilient and relevant in a constantly changing world. We’re looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you’d make a great addition to our vibrant international team.

Siemens Global Business Services (GBS) is a Siemens Service Company that provides innovative digital solutions and customer-oriented business services. With more than 20 years of experience, Siemens GBS taps into its understanding of how organizations and businesses work to seamlessly integrate, digitalize and optimize business processes with a portfolio that covers end-to-end business needs.

Global Business Services is an international cross-function unit with three elements: Regions (customer-facing organizations), Business Lines (responsible for product portfolio and development) and Global Operations with 10 delivery centers (responsible for the delivery of services). GBS India hosts the delivery center under the global operations and the region function for Asia and Australia. It provides Accounting and Finance Services, Human Resource Services, Supply Chain Management Services, Call Center Services, and several regional expertise-based services to Siemens and Non-Siemens Companies worldwide.

You’ll make a difference by:

• You will work closely with the Quality Manager in implementing and driving the Quality Management System for the organization.
• You will be responsible for coordinating with the business and supporting audits for multiple systems standards.
• You will support in administration of quality, process and business improvements and systematically inspect and examine quality system gaps for the business lines.
• You will work with business to identify improvement areas and solutions.
• You will support and guide the business in effective process / operations management techniques and quality tools as required (Problem solving, Risk analysis, FMEA, RCA, etc.)
• You will be responsible for conducting data analysis & preparing dashboards, interpreting patterns and trends in data sets for all OPE related topics.
• You will be part of internal auditors/quality coordinators group to support Quality Management requirements, and support business with bridging the gap in requirements of ISO and internal standards.

Your success is grounded in:

• Experience in Quality Management Systems and Business Continuity Management System audits.
• Experienced in RCA and CAPA for escalation management and audit findings.
• Experienced in coordinating and supporting implementation of multiple process improvement projects.
• Experience in analyzing, modeling, and interpreting large data sets for diagnostic and predictive analysis.
• Experience in implementing End to End process improvement projects.
• Exposure to working in International projects and comfortable with international cultural diversity.
• Excellent communication, interpersonal, coaching/mentoring and collaboration/influencing skills.
• Able to read/interpret electrical circuit diagrams.
• Strong Knowledge of Microsoft Office.
• ISO 9001 2015 QMS trained or certified.
• LSSBB (Lean Six Sigma Black Belt) Certified or Trained.
• Trained in Power BI, Minitab, R, Tableau, Python, SQL and other data analytics tools preferred.
• Knowledge of Tools for Project Management, Metrics, Dashboards.
• Knowledge of ISO 14001, ISO 45001 and ISO 27001 would be a plus.

Join us and be yourself!

We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.

This role is based in Bangalore. But you’ll also get to visit other locations in India and globe, so you’ll need to go where this journey takes you. In return, you’ll get the chance to work with teams impacting entire cities, countries and the shape of things to come. We’re Siemens. A collection of over 396,000 minds building the future, one day at a time in over 200 countries.