Consultant, Kroll Settlement Administration

Consultant, Kroll Settlement Administration

We are currently looking to hire an entry level role as a Consultant. He/she will be part of the operations team, supporting a project team with all operational tasks including but not limited to Data Entry, Claim Review, UND/FWD linking, and case status reporting. Together, they will provide consistent superior client service. The ideal candidate will have excellent verbal and written communication skills, be consultative and solution-oriented, and be capable of managing multiple priorities.  He/She must be a team player, committed to fostering a team environment and building cooperation between team members to provide the highest quality service to clients.

The day-to-day responsibilities:

• Handle claim-related data entry tasks to support mailed letters and claim forms
• Proactive review of active cases to ensure mail and web correspondence is handled timely and effectively, escalating questions or potential challenges identified on the case
• Support project teams in ensuring timely completion of claim review
• Prepare weekly status reporting and summaries on cases according to requirements set by clients. Perform analysis of reporting and ensure quality assurance.
• Participate in training and ensure understanding of materials before beginning tasks
• Communicate verbally and in writing with project team members, on projects to ensure appropriate understanding of all projects
• Track all hours worked on each project accurately

Essential traits:

·       Attention to detail with an ability to performs repetitive tasks with a high degree of accuracy

·       Comfortable working with minimal supervision

·       Knowledge of Microsoft Office suite

·       Experience in the legal field or in a service industry highly preferred

·       Excellent verbal and written communication skills with a professional, calm demeanor

·       Critical thinking skills with an ability to efficiently gather and process information in a fast-paced environment are required

·       High proficiency in in MS Office Suite, particularly in Excel

   Ability to manage confidential, sensitive information

About Kroll

In a world of disruption and increasingly complex business challenges, our professionals bring truth into focus with the Kroll Lens. Our sharp analytical skills, paired with the latest technology, allow us to give our clients clarity—not just answers—in all areas of business. We value the diverse backgrounds and perspectives that enable us to think globally. As part of One team, One Kroll, you’ll contribute to a supportive and collaborative work environment that empowers you to excel.

Kroll is the premier global valuation and corporate finance advisor with expertise in complex valuation, disputes and investigations, M&A, restructuring, and compliance and regulatory consulting. Our professionals balance analytical skills, deep market insight and independence to help our clients make sound decisions. As an organization, we think globally—and encourage our people to do the same.

 Kroll is committed to equal opportunity and diversity, and recruits people based on merit.

To be considered for a position at Kroll, you must formally apply via careers.kroll.jobs

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