Consultant I, Agency and Trustee Services

We are currently hiring a position within the servicing team. Role will require working closely with Transaction Managers (Front Office), External Clients, KYC, Data services and Client services team to ensure the portfolio administration tasks are completed. The individual will have responsibility for the completion of many key portfolio and transaction tasks and for reporting of aged items and ownership of resolution. As such they are required to be detail orientated, organized and able to maintain accurate and complete records at all times. The ideal candidate will be a proactive and meticulous critical thinker. Must possess attributes of sound judgement, tact, and diplomacy. Strong analytical skills with an ability to identify issues. Ability to act independently (decision making) and be a team player as well.

At Kroll, your work will help deliver clarity to our clients’ most complex governance, risk, and transparency challenges. Apply now to join One team, One Kroll.  

Responsibilities:

Data Gathering: -

• The KYC analyst/officer is responsible for ensuring to verify customer identification, conduct risk assessment and obtain required documents.
• Always maintain accurate and up to date customer records including Identification documents and Risk profiles
• Evaluate customer risk levels and update risk scores in the system accordingly.
• Manage the daily KYC volumes of onboarding and Refreshers efficiently and effectively adhering to KYC regulations.
• Maintain always error free and Zero tolerance errors, be focus on Risk and control, always work towards KYC team.
• Always meet with client expectations and no delay in response.
• Excellent email management and tracking of responses and responding professionally, not missing any emails.
• Expects of 100% focus on ownership desk and day-to-day activities in KYC process.
• Being part of our ambition to create a world-class operation team.
• Be a stakeholder in KATS – Bangalore’s growth story, we want to utilize your knowledge and improve our KYC procedure where required.

Data Interpretation and Implementation: -

• Conduct initial compliance screenings during the KYC onboarding process and periodic refreshers to identify and review adverse media, politically exposed persons (PEP), and sanctions lists.
• Gain a comprehensive understanding of various client types and the required KYC documentation.
• Collaborate with the MLRO and FCC teams to address potential alerts and finalize them in the system.
• Ensure that client documents and information in the KATS system are consistently accurate and up to date.
• Collaborate with management and the KYC team to help in the preparation of the monthly Management Information System (MIS) report.

Requirements

• Bachelor’s degree in commerce / finance or relevant experience.
• Minimum of 2-5 years of experience in KYC and AML operations.
• Experience on KYC onboarding and periodic review/refreshers.
• Strong oral and written communication skills.
• Flexible working in shifts.

About Kroll-

In a world of disruption and increasingly complex business challenges, our professionals bring truth into focus with the Kroll Lens. Our sharp analytical skills, paired with the latest technology, allow us to give our clients clarity—not just answers—in all areas of business.

We embrace diverse backgrounds and global perspectives, and we cultivate diversity by respecting, including, and valuing one another. As part of One team, One Kroll, you’ll contribute to a supportive and collaborative work environment that empowers you to excel.

Kroll Agency and Trustee Services provides conflict-free, flexible, and highly efficient administrative and trustee services to the global loan and bond markets. As a leading independent service provider, we specialize in the administration of privately placed notes, restructuring situations, syndicated, bi-lateral and private credit transactions. Our team of industry leading experts coupled with our high touch service, speed of execution and 24/7 responsiveness sets us apart from other providers. To learn more, please visit https://www.kroll.com/en/services/agency-and-trustee-services.

Kroll is committed to equal opportunity and diversity, and recruits people based on merit.

In order to be considered for a position, you must formally apply via careers.kroll.com.

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