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Job Description

Job summary:


As part of Compliance Conduct and Operational Risk (CCOR), you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our organization is focused on cultivating a stronger, unified culture that embraces a sense of personal accountability for developing the highest corporate standards in governance and controls across the firm. Business priorities are built around the need to strengthen and guard the firm from the many risks we face, financial rigor, risk discipline, fostering a transparent culture and doing the right thing in every situation. We are equally focused on nurturing talent, respecting the diverse experiences that our team of professionals brings and embracing an inclusive environment.



You will be joining a team of risk professionals from a diverse range of backgrounds and experience who collectively ensure that the Firm’s Operational Risk Management Framework is implemented and functions effectively within the Asset & Wealth Management (AWM) Business.  


Job responsibilities:


  • Conduct monitoring of operational risk within Asset and Wealth Management business using readily available data sets.
  • Determine and obtain new datasets to cover incremental risk in a scalable way
  • Design and build automated approaches for Second Line of Defense monitoring of key risk areas such as system access controls, investment guideline Compliance, trade activity, error trends and related control effectiveness, vendor management, manual processes, etc.
  • Leverage the Firmwide CCOR Management Framework to Identify, Measure, Monitor, Manage, Report and Govern Operational Risk 
    • Provide input for the annual Operational Risk Monitoring and Testing plan and define testing and monitoring approaches
    • Liaise with key stakeholders across first, second and third LoD including engaging on the results of any monitoring and testing activities
  • Provide oversight to management of operational risk including reviewing and challenging risks, processes and controls identified within AWM 
  • Engage with the business to continually improve operational risk processes and business operating models
  • Support safe business growth, and inform & influence risk-based decision making
  • Provide independent operational risk oversight in key governance forums; escalate to committees and liaise with regulators as needed
  • Build consultative relationships with AWM business, CCOR and Risk colleagues to drive and influence strategic programs decisions 
  • Contribute to materials for presentations at working groups, senior management meetings, and providing sufficient information to inform key stakeholders

Required qualifications, capabilities, and skills:


  • Qualified graduate with minimum 10 years of experience in risk management, control management, product control, compliance and audit in the financial industry 
  • Experience in manipulating large datasets utilizing toolsets like Alteryx, Tableau or Python to design and implement Operational Risk monitoring is required
  • Curiosity and an interest in understanding how businesses work and effectively manage risk 
  • Experience with risk management, control management, compliance and audit in the financial industry 
  • Knowledge of AWM business and products (such as fixed income and equities, deposits and banking, lending, investment management) 
  • Excellent interpersonal and communication skills including effective interaction with senior management
  • Good analytical and problem-solving skills, with the ability to break down complex processes, analyze potential risks and present solutions to key stakeholders
  • Able to make independent decisions and work with limited supervision while exceling in a dynamic, demanding environment
  • Strong influencing and stakeholder management skills with the ability to drive change  
  • Self-motivated with the ability to multi-task, prioritize and thrive in a fast-paced and evolving environment

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.



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