Job Description
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.Learn more about our culture and how we make our employees happier through The Sprinklr Way.Job DescriptionWhat You’ll Do: - • Maintenance of SharePoint sites and sub sites, lists, libraries, and content (including pages, workflows, items, permissions, and access etc.) • Knowledge of different Business applications JIRA, Confluence. • Ability to analyze business requirements, identify gaps, propose solutions in M365 (SharePoint and Teams) and Translating business needs into technical specifications. • Facilitating communication between stakeholders and the team • Ensuring that project deliverables meet business expectations. • Should be able to provide data driven recommendations using Power BI • Training and educating end-users on collaboration tools (OneDrive, Teams, SharePoint) • Maintain a strong working knowledge of the current SharePoint and understand the Microsoft roadmap and its impact to our business • Establish and enforce governance policies and procedures for the intranet. Ensure compliance with company policies and industry standards. • Focused on Automation using Power automate or Power apps • Ability to prioritize and manage multiple tasks in a fast-paced environment. Who You Are & What Makes You Qualified • 4-6 years of relevant experience in M365, SharePoint, SharePoint SPFx • Must have automation skills to reduce the manual work • Demonstrated experience in managing SharePoint, Teams and OneDrive • Excellent interpersonal skills, with an ability to establish credibility, trust and support within all levels of the organization • Solutions-oriented with an ability to convey a clear vision, with a demonstrated track record of executing against results. • Ability to motivate and focus resources with or without a direct reportingWhy You'll Love Sprinklr: We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides.We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever. We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them. We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more. EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful. Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.