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Job Description

Job Title: Client Service Officer

Location: Trichy

Timing: 9:30 AM to 5:30 PM

Gender: Female candidates only

Languages Required: Malayalam or Kannada

Key Responsibilities:
  • Handle incoming calls from Justdial and respond efficiently.
  • Make outbound calls to vendors and clients for updates and inquiries.
  • Ensure thorough follow-up on all ongoing projects and tasks.
  • Maintain attentiveness and responsiveness during working hours.
  • Regularly submit and update detailed reports for project tracking.
  • Coordinate effectively between internal teams and external stakeholders to ensure smooth workflow.
Essential Qualifications:
  • Proficiency in MS Excel, Word, and PowerPoint is a must.
  • Strong communication skills in either Malayalam or Kannada.
  • Ability to multitask and handle multiple projects simultaneously.
Skills Required:
  • Excellent verbal and written communication skills.
  • Strong organizational and time-management abilities.
  • Attentive, responsive, and proactive approach to work.
  • Familiarity with customer service practices and ability to handle customer inquiries professionally.

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