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Client Implementation & Service - Assistant Manager

Today 2025/06/26
Other Business Support Services
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Job Description

Assistant Manager acts as a liaison between the different client/IM service teams and the Subcustodians/Depositories to ensure the proper settlement of security and cash transactions.A senior member of a team handling a variety of tasks associated with the settlement of international securities and cash. This role may also focus on specific duties pertaining to more complex issues and projects within a given team such as, corporate initiatives or market specific requirements.Responsibilities:
  • As a senior member of an operations team, candidate will provide support and control for various financial markets.
  • Provide training to team members.
  • Assist in coordinating/demonstrating requested material/process for internal/external audits.
  • Assist Managers by prioritizing the workload and ensure daily tasks are completed.
  • Provide support related to time critical settlement activity.
  • As needed, perform functions of other team members.
  • As needed, process and/or resolve complex operational issues.
  • Promote and ensures all direct client service relationships inquiries are acted upon and completed in a timely manner.
  • Assist and co-ordinate procedural changes to the current process.
  • Assist in collecting and analyzing data related to key process and quality metrics.
  • Assist by providing coverage in the absence of Staff Members or Manager.
  • Assist the Manager by prioritizing the daily workload of the team to accommodate time critical or high risk events.
  • Identify opportunities to improve processes within the unit
  • Shares own experience/knowledge with others; provides guidance and support to less experienced colleagues.
  • Completes own role independently or with minimal supervision/guidance.
  • Applies knowledge/skills to a range of activities; acts as a source of technical expertise to others in own area; handles a variety of tasks at once.
Minimum Job Qualifications
  • Bachelor’s degree or equivalent business experience required.
  • At the minimum 7-10 years experience in the financial industry preferably with exposure to asset/cash servicing.
  • Proven attention to detail.
  • Excellent ability to multi-task.
  • Excellent ability to analyze complex documents and understand financial markets.
  • Proven ability to accurately process time sensitive transactions containing significant principal risk.
  • Ability to work in a fast paced environment.
  • Must have excellent prioritization skills and sound independent judgment.

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