Client Data Manager/ Vice President

You would lead a large team of KYC professionals and managers ; build rapport with our internal and external customers to ensure all KYC aspects of the Client onboarding & regulatory renewals and lead delivery of regulatory book of work with in regulatory time frame and with high standards of Quality 

Job Summary:

As a Client Data Manager/Vice President within our KYC team, you will lead a large team of KYC professionals and managers. You will build rapport with our internal and external customers to ensure all KYC aspects of the Client onboarding & regulatory renewals are met. You will also lead the delivery of the regulatory book of work within the regulatory timeframe and with high standards of quality.

Job responsibilities

• Lead with exceptional leadership and managerial skills, and build, scale, and transform processes and talent.
• Motivate and energize teams to scale up on skills, knowledge, transformation, and deliver strong results.
• Define short-term and long-term goals, manage performance, stakeholders, and handle multiple priorities simultaneously.
• Partner with Middle Office to understand and review growth plans, and strategically drive the growth of the India business by providing a superior KYC experience.
• Help organize the book of work for the teams and partner with business stakeholders to prioritize accordingly. Coordinate case prioritization, capacity planning, and assignments.
• Deliver the Regulatory renewals book of work using milestones and effective escalation management for on-time completions.
• Build and develop strong partnerships, identify challenges, and eliminate roadblocks in partnership with KYC Policy, Compliance, Quality, Technology, and Control Partners. Drive high standards of Record completion Quality.
• Lead team leads who will support KYC completions, working closely with Middle Office teams and JPMC clients directly. Mentor and manage teams to drive productivity and quality.
• Stay up to date with any changes to processes and procedures, regulatory changes, and ensure impacts and changes are communicated to business partners.
• Identify and execute process improvements, and drive continuous KYC and transformation agenda. Champion change and raise the bar of operations delivery to succeed in the role.

Required qualifications, capabilities, and skills:

• Experience within the investment bank, financial services, auditing, compliance, or consulting industry with a strong exposure to KYC/AML/CDD/EDD standards. 
• Minimum 3 years of previous experience in managerial roles leading managers of individual contributors within KYC/AML/Compliance departments. 
• Highly motivated, team player, self-starter and able to work independently.
• Client focused whist maintaining a strong controls mind-set.
• Proactive and flexible approach to personal workload and wider team targets
• Proven experience of producing quality work whilst maintaining regular throughput, adhering to time sensitive deadlines as necessary.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.