General Summary:
Qualcomm's OneIT organization is looking for an experienced professional with strong technical expertise, project management skills, and stakeholder management skills to lead our Site IT Operations in Chennai.
The ideal candidate would be a seasoned technology project manager with primary focus on Site specific stakeholder management, projects/implementation skills .
As the face of IT at the Chennai office, this role offers to lead a matrix managed team of SMEs to drive site specific operational needs while extensively collaborating with Global Engineering stakeholders, end users, IT Infrastructure, Cybersecurity, Enterprise Applications teams
Responsibilities:
• As Site IT Leader, this role is IT’s face at the Site Leadership partnering with the Chennai R&D / Engineering teams and manage, coordinate, and support all the site-specific IT Infrastructure & Engineering services, resources, and solutions.
• This role is to ensure that all the IT related needs are being met in an efficient manner, allowing engineering to focus more on their overall business and strategy and commitments are not hindered by a lack of any Qualcomm IT resources or expertise.
• The person in role needs to collaborate extensively with various other functional IT orgs like Server, Storage, Networking, and end user services to ensure stable IT Infrastructure. In addition, this role will be responsible to inform the business units of IT systems, processes, resources, and changes that may help optimize site specific engineering projects, processes, and operations.
• Demonstrated experience in end-to-end software development lifecycle: design, developing, debugging, test planning/validating, optimization, customer-Stakeholder engagement and production support.
• Contributing to process improvements, innovating project management, and increasing PMO maturity objectives (e.g., standardized tools, templates, and processes).
• Creating work breakdown structure (WBS), identifying internal/external dependencies, defining task effort and duration estimates and tracking project schedule.
• The person in role would participate in local engineering site leadership meetings to present the monthly metrics on utilization, project updates and understand the upcoming engineering roadmap and plan for any IT related changes, upgrades or capacity expansions that are needed to enable the business.
• Lead and manage the existing IT team in Chennai including Engineering IT and end-user service engineers.
• Analytical ability identifying risks at the project and team level. Engaging stakeholders and senior management for risk mitigation or escalation
• Agile/Scrum processes and hybrid-application of multiple project management methodologies.
• Creating and Usage of JIRA and service now dashboards
• PMP and Agile/Scrum Master Certification is a plus
• Additional site-specific responsibilities include:
o Connect with the engineering directors and support partners at Chennai to understand the roadmaps and demands of OneIT for proper planning and execution.
o Establish and report Chennai IT Operational Metrics on a monthly cadence.
o Partner with Facilities, Business Operations, Lab operations and Logistics teams to support site needs.
o Work in a matrix environment and provide the necessary local support by leveraging the IT Ops teams and other IT global support resources.
o Be IT’s single point of contact for Chennai engineering for any escalations and/or elevated support as necessary to void/minimize the critical business impact
Minimum Qualifications:
Applicants: If you need an accommodation, during the application/hiring process, you may request an accommodation by sending email toaccommodationsupport
Although this role has some expected minor physical activity, this should not deter otherwise qualified applicants from applying. If you are an individual with a physical or mental disability and need an accommodation during the application/hiring process, please call Qualcomm’s toll-free number found herefor assistance. Qualcomm will provide reasonable accommodations, upon request, to support individuals with disabilities as part of our ongoing efforts to create an accessible workplace.
Qualcomm is an equal opportunity employer and supports workforce diversity.
Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.
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