Job Description
When you join Trend, you become part of a unique and diverse global family and you get to work towards a world safe for exchanging digital information.
Responsibilities:
- Managing a portfolio of accounts to achieve long-term success
- Developing positive relationships and handling customers’ needs
- Generating new sales by working on Zero Footprint Accounts
- Understand customer IT/Security infrastructure and business requirement
- Strategic Solution selling
- Solution Presentation
- Preferably with good knowledge of Cloud Sales
- Act as the point of contact and handle customers’ individual needs
- Resolve conflicts and provide solutions to customers in a timely manner
- Report on the status of accounts and transactions
- Work closely with Channel Partners and conduct Sales Training for their teams
- Set and track sales account targets, aligned with company objectives
- Monitor sales metrics (e.g. quarterly sales results and annual forecasts)
- Suggest actions to improve sales performance and identify opportunities for growth
Job Requirements
- 4 to 5 years’ experience in Channel sales or related field
- Proven work experience as a Sales account manager or Sales account executive
- Hands on experience in sales and an ability to deliver excellent customer experience
- Knowledge of CRM software and MS Office (MS Excel in particular)
- Understanding of sales performance metrics
- Excellent communication and negotiation skills
- An ability to deliver projects and answer inquiries on time
- Business acumen with a problem-solving attitude
Ability to work as part of a team and independently
We embrace change, empower people, and encourage innovation. Join Trend Micro and Thrive with us.
