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Change Manager (Internal Communications)

21 days ago 2025/07/04
Other Business Support Services
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Job Description

This role is responsible for driving internal communication, colleague engagement, and recognition initiatives within IT Services. This role plays a critical part in fostering a strong organizational culture by leading rewards and recognition programs, managing internal content and messaging, and supporting change management efforts. 


About You – experience, education, skills, and accomplishments  


  • Proven experience in internal communications, employee engagement, or organizational change management. 
  • Strong writing, editing, and content development skills. 
  • Ability to manage multiple projects and collaborate with various stakeholders. 
  • Experience in event planning and program execution.
  • Proficiency in Microsoft PowerPoint and storytelling techniques. 
  • 3-4 Years of relevant experience . This role is ideal for a dynamic communicator who is passionate about colleague engagement and organizational culture.  

What will you be doing in the role


Communications & content management: 


  • Own and manage internal communications for IT Services, including ghostwriting for executives and overseeing project communications. 
  • Maintain and update IT Services’ Lens page, ensuring engaging and informative content. 
  • Write, edit, and approve messaging for IT Services projects and initiatives. 
  • Lead the creation and distribution of the IT Services Monthly Newsletter. 
  • Assist with storytelling and presentation development, ensuring brand alignment and effective messaging. 

Colleague engagement & recognition: 


  • Support ITS Leadership in India assisting with managing colleague events, engagement activities, town halls, and other local initiative 
  • Develop and execute colleague engagement strategies, including: 
  • Annual IT Services Hackathon 
  • IT Services Colleague Week (in partnership with the corporate team) 
  • ITS Step Challenge for Mental Health Awareness Month 
  • IT Professionals Day celebrations 
  • Security Awareness Month campaigns 
  • Monthly ITS Talks on key topics 
  • End-of-year celebration: Tech Forward: Year-End Honors 
  • Manage and execute the IT Services Rewards & Recognition program. 
  • Analyze colleague feedback and implement programs to improve engagement and satisfaction. 

Organizational Change Management & professional development: 


  • Support cross-functional and financially impacted projects by driving effective change management strategies. 
  • Lead professional development campaigns, improving processes and creating more growth opportunities for IT Services colleagues. 

At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.



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