Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. The Category Manager will work on offering dedicated support to top-tiered brands to grow with Amazon by identifying and improving key customer inputs for growth such as content, marketing and stock availability among others. Apart from this, the Category Manager will also help brands leverage Amazon’s tools and programs to improve on their business inputs.
We are seeking creative, goal-oriented and highly analytical and entrepreneurial people to join our exciting and fast-paced team.
About the Role:
Category Managers at Amazon have end to end responsibility of the customer experience and growth of their category. Amazon strives to present its customers with the widest selection of products at the best prices. Category managers anticipate their customer needs and incorporate them into the business roadmap and own end-to-end execution with stakeholders including brands and sellers. They will also drive major changes or enhancement for customer experience influencing category needs based on their knowledge of competitive trends in the marketplace and other macro environment data.
Responsibilities Include
The successful candidate will be the business owner, with responsibility for signing the right mix of selection in partnership with sellers & brands, adding unique selection, driving traffic conversion, relevant promotion constructs while delivering top notch customer experience on catalog as well. She/he must be an effective leader and communicator working with our most important partners, as well as with internal colleagues and groups. She/he will have strong business judgment with a track record of strong ownership values and relationship management skills. This position offers an exciting opportunity to work on a new business challenge.
As a Category Manager in Apparel, you will focus on delivering a world-class customer experience and exceptional sales growth and customer experience for the brands/sub-categories that you are responsible for as we rapidly expand and grow our selection from around the world.
The person who joins this team in this position must share our passion and commitment for serving our customers. This ideal candidate should have experience in forging and building stakeholder relationships. Some understanding of planning product cycles and selling online/marketing is preferred. The right candidate will be flexible, action and results oriented, self-starting and have strong analytical skills. He/she must have a proven track record in taking ownership, driving results and moving with speed to implement ideas in a fast-paced environment. He should be entrepreneurial with the confidence to make independent, data-driven decisions.
The candidate must demonstrate the ability to succeed at:
• Defining and implementing strategies
• Driving an online business
• Brand management
• Managing internal and external stakeholders
• Planning and forecasting
• Written & verbal communication
• Negotiation and influencing stakeholders
He or she must be able to develop clear thinking and business rationale for new features & services to bring customers ease-of-use and innovation with a razor-sharp focus on solving for the customer while driving operational excellence in execution. The candidate must be an effective communicator in working with some of Amazon’s most important partners and vendors, as well as with internal colleagues and groups. The candidate must have a desire to participate in change and appreciate a dynamic environment with rapidly changing priorities. We are seeking someone with demonstrated history of successful project ownership using customer data to identify and prioritize opportunities.
Candidate will own one of the critical businesses for Apparel business responsible for success of both immediate as well as long term strategy.
- Graduate/Masters in Business Administration with 2 to 5 years of relevant experience in category/account management/brand management/vendor management/consulting /consumer or customer marketing /Online or retail sales
- Excellent written and verbal communication skills
- Proven negotiation skills, influencing abilities
- Detail oriented with strong analytical aptitude
- Proven experience leading cross-functional projects
- Ability to think and react in a high-energy, fast-paced environment
- Technical aptitude and agility to learn web-based tools
- Additional experience in Managing Fashion brands in e-commerce and Experience in incubating and driving customer facing programs at scale
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