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Job Description

Job Description

As a COR, you are responsible for the cash office and shop floor administration. You train, inform and support the store team to ensure they are knowledgeable and competent in store stock, cash, banking and administration procedures.


Meeting the expectations of customers and colleagues at all times, as well as following H&M procedures and standards.


This position reports to the Store Manager and do not have anyone as direct reportee.


Key Responsibilities :


1. Responsible for the review, carry out and correction of the hour/payroll calculations of the employees in the store.


2. Ensure the cash office space is well organized, tidy and set up as per the best practices to ensure efficiency and good ways of working.


3. Ensure store's compliance and legal requirement with all cash office routines for store audit.


4. Responsible for training and follow up in the store on check out, cash point procedures and routines linked to all areas of responsibilities.


5. Handle all internal & security related information, confidential and in line with H&M guidelines and routines.



Qualifications

Qualifications


To be successful in the role as Cash Office Responsible, we believe you have the below mentioned skills & experiences:


  • Inclusive, positive, creative, and willing to learn on the job, passionate for customer service and helping people find their style
  • A multi-tasker & flexible who enjoys working in a fast-paced environment with an eye for detail and who is ethical to cash handling.
  • 1-2+ years of transferrable experience welcome
  • Management experience in a customer-facing environment
  • Previous experience of admin and managing teams

Additional Information

This is a full-time position for our store  in Mumbai. The position reports to the Store Manager.


Apply by sending in your CV in English as soon as possible, but no later than 30th 2024. Due to data policies, we only accept applications through career page.


Global Benefits


We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.


In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries


Inclusion & Diversity


H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.


We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.




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