Campaign Manager - Associate

As an Marketing Strategy Assoc at JP Morgan Chase within Consumer & Community Banking, you will be responsible for executing and gaining approvals for credit card marketing campaigns. You will utilize your project management skills to manage a diverse and dispersed set of stakeholders, ensuring seamless execution and a focus on the customer experience. This role provides an opportunity to develop efficiencies, deliver results, and ensure regulatory compliance, all while learning and growing in a dynamic environment.

Job Responsibilities:

• Responsible for executing and gaining approvals for credit card marketing campaigns via multiple marketing channels.
• Focus on seamless execution for existing customers and requires an eye on the customer experience.
• Utilize project management skill to manage a diverse and dispersed set of stakeholders.
• Identify opportunities to improve process, develop efficiencies, and deliver results.
• Ensure regulatory compliance.

Required qualifications, capabilities and skills

• 6+ years of campaign management marketing, project coordination or similar experience e.g. advertising, media, agency, or creative strategy
• Set up and manage end to end campaign management work flow using various tools
• Collaborating across multiple stakeholders to manage the SLA for all the existing customer marketing  campaigns
• Experience in any one of the campaign management work flow tools 
• Experience in managing various stages of campaigns – Initiation, building, creative/content building, data extraction, completion working with multiple stakeholder – Marketing manager, Content builder, List extraction team
• Enthusiasm and willingness to learn is a must
• Bachelor’s or Master Degree in marketing required

Preferred qualifications, capabilities and skills

• Build and manage end to end campaign delivery
• Monitor and track the campaign progress and work with multiple stakeholders to stick to SLAs
• Be results-oriented with strong attention to detail and problem-solving skills 
• Possess strong communication, interpersonal skills, and leadership potential
• Demonstrate they are customer-obsessed by understanding the customer experience
• Have a proven ability to operate in a process-oriented environment, adhere to risk/control, procedure and process expectations, while appropriately delivering what’s best for the customer.

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.