Job Summary
• This role is responsible for managing the development, implementation, and optimization of robotic automation solutions and Web application development. The role ensures successful integration of RPA solutions with existing systems and applications, ensuring seamless data flow and process integration. The role applies advanced subject matter knowledge, leads, and contributes to complex RPA projects, and exercises independent judgment in resolving business issues and establishing policies. The role develops and builds productive internal/external working relationships and may provide mentoring and guidance to lower-level employees.
Responsibilities
• Oversees designing, developing, and testing of the automation workflows and supports the implementation of the RPA solution and Web application using C#.Net, Gen AI or using RPA Software.
• Collaborates with business stakeholders to identify, assess, and prioritize processes suitable for automation using RPA technologies.
• Continuously monitors and evaluates the performance of deployed RPA bots, identifying areas for improvement and optimization.
• Works closely with business analysts, developers, and stakeholders to understand business requirements and translate them into effective automation solutions.
• Helps to drive the standardization of business process across multiple business lines, working closely with stakeholders, operations and technical teams.
• Identifies process gaps and provides recommendations to alter or reengineer processes prior to automation.
• Adheres to client standards for automation development, Web application development, coding standards, best practices, security and processes.
• Understands client's business requirements and clearly documents them in order for RPA engineers to deploy the automation projects in an optimal manner.
• Provides training and guidance to end-users on how to use and interact with RPA solutions effectively.
• Works closely with the business in documenting process details and with the engagement team in implementing the solution.
Education & Experience Recommended
• Four-year or Graduate Degree in Computer Science, Statistics, Mathematics, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 7-10 years of work experience, preferably in computer programming languages, agile development methodology, or a related field.
Preferred Certifications
• Programming Language/s Certification (Python, Java, C#, or similar)
Knowledge & Skills (Should have)
Experience in C#.NET, ASP.NET, MVC architecture, Web API
Worked on implementation using CSS3, HTML5, BOOTSTRAP, Angular, React Js
Strong knowledge of relational database design concepts and hands-on experience in SQL Server
Exposure to Gen AI in previous projects
Knowledge of Power Automate / Selenium / Automation Anywhere is a big plus
Good communication skills
Ability to deliver tasks on-time
Great Attitude and Team-player
Good to have:
Good know-how knowledge of ADO & ADO.NET is a plus
Experience in SharePoint, Entity framework is a plus.
Exposure to the MongoDB, Python scripting
Understanding/experience in working in Agile methodology, ITIL is a plus
Knowledgeable in any Scripting languages such as VB Script.
Cross-Org Skills
• Effective Communication
• Results Orientation
• Learning Agility
• Customer Centricity
Impact & Scope
• Impacts function and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.
Complexity
• Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors.
Disclaimer
• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.