Business Systems Analyst- Varicent

Job Summary

The Red Hat GTM Sales Incentives team is looking for a Sales Incentive System Analyst to join us in Pune, India. In this role, you will focus primarily on facilitating the Sales Incentives team to build a Sales Incentive system. You will interact frequently with key leadership from across the globe. This will provide you with the opportunity to sharpen your quantitative analysis skills and to develop well-rounded business insight through working with senior leadership. Your success as a Sales Incentive System Analyst will depend on your ability to understand business requirements related to the domain and implement those requirements in the system.

What will you do?

• Meet and coordinate with internal teams and stakeholders to establish project scope, system goals, and requirements.

  
  

• Develop, analyze, prioritize, and organize requirement specifications, data mapping, diagrams, and flowcharts for developers and testers to follow.

  
  

• Manage the set-up and configuration of systems (Varicent).

  
  

• Act as a bridge to eliminate the gap between highly technical specifications and non-technical/business requirements.

  
  

• Define and coordinate the execution of testing procedures, and develop test cases to serve the overall quality assurance process.

  
  

• Perform design, implementation, and upgrades of the systems to meet business and user needs.

  
  

• Implement best practices for scalability, supportability, ease of maintenance, and system performance.

  
  

•  Assist in the creation of system design and functional specifications for all new development projects.

  
  

• Assist in troubleshooting software application issues and change management.

  
  

• Identify opportunities that can improve the efficiency of business processes and system processing times.

  
  

• Investigate tickets raised by internal team members on ServiceNow and provide solutions.

  
  

What will you bring?

• Bachelor's degree in computer science or information technology, or equivalent experience

  
  

• 3+ years experience working with Varicent

  
  

• Proven ability to assess business needs and translate them into relevant solutions

  
  

• Experience configuring, documenting, testing, training, and implementing new applications and systems, preferably sales incentive or SPM systems

  
  

• Strong understanding and knowledge of the principles and practices associated with database maintenance and administration with working knowledge of SQL, Access

  
  

• Demonstrate deep knowledge of practice specific concepts and best practices within the Sales Performance Management (SPM) domain

  
  

• Excellent analytical skills and problem solving skills

  
  

• Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities

  
  

• Good working knowledge with Microsoft Office Products, Microsoft Visio, and Microsoft Project.

  
  

• Working knowledge of a variety of programming languages is a plus

  
  

About Red Hat
Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates have the flexibility to choose the work environment that suits their needs from in-office to fully remote to office-flex. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Opportunities are open. Join us.

Diversity, Equity & Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.

Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.
Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.