Business Systems Analyst

Business Systems Analyst

Are you ready to dive into the fast-paced world of ground-breaking finance and technology? If you have a passion for innovation, a thirst for challenge, and a love for all things fintech, then look no further!

We work as a partner to our customers in every major global market.

LSEG is looking for an experienced Business Systems Analyst to join our team. As a Business Systems Analyst, you will be responsible for writing and managing business and system requirements across BAU, demand management and project/programs for your assigned capability.

Business Systems Analysts are domain experts supporting the underlying technology capabilities that deliver key business outcomes that align to LSEG’s growth and objectives. The Business Systems Analyst ensures new features are developed in line with business objectives and are ready for operational use. We advocate to business and technology to adopt and embrace simplified, standard, and scalable solutions!

As a Business Systems Analyst, you will drive all aspects of the demand to ensure successful delivery into production. We work with various business partners across differing functional areas from understanding business requirements to the deployment of scalable solutions. A good level of technical understanding is required to manage changes and releases into production delivering to consistent technical standards.

As a member of the team, building and maintaining a relationship with business users and delivery teams is essential to drive success! We ensure the appropriate solution meets the business goals. Engagement with sponsors to influence them to make the appropriate decisions and modifications in response to any influences on the demand is required.

The Business Systems Analyst proactively identifies, recommends, and implements improvements to the process to increase value. The role also provides analysis support to projects/programs as well as maintains the capability driving process harmonization and operational excellence across the business and technology.

Responsibilities

• Develop an in-depth awareness and understanding of various technologies such as Salesforce’s Sales Cloud, CPQ, Service Cloud, Experience Cloud and Docusign CLM.
• 5+ years’ experience in Business Analyst role; can understand and detail end-user workflows, and produce accurate product requirements, mock-ups, and roadmaps.
• Coordinate analysis activities and alignment of customers’ requirement needs, facilitates requirements prioritization and setting expectations, as well as support users with knowledge training around process.
• Support operational readiness activities to ensure a successful transition of solutions.
• Understand the Delivery framework and governance process to work within the defined guardrails for platform resiliency and stability.
• Focus on driving down technical debt and capabilities reuse across divisions.

Skills & Experience

Technical / job functional knowledge

• Proven experience as a Business Systems Analyst in previous role.
• Good understanding of modern software development projects and lifecycle preferably in Salesforce.
• Previous experience working in outsourced and offshore environments.
• Great interpersonal skills and ability to deal with all levels of management & staff.
• Experience of delivering projects both in accordance with Agile and Waterfall methodologies.
• Results focused with ability to work under pressure, to deadlines and without constant supervision.

Leadership and management experience

• Strong verbal and written communication skills, with ability to communicate technical information to non-technical partners and to listen to identified concerns and adapt accordingly.
• Ability to influence across multiple functions.
• A continuous desire and willingness to learn and develop your current knowledge and skillset.

What’s in it for you?

• We offer a professional, fun, and creative work environment with opportunities to progress your career.
• Access to our core excellent benefits including pension scheme, bonus, and generous holiday entitlement.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject.

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.