At Franklin Templeton, everything we do is focused on one thing – delivering better client outcomes. We do that by partnering closely with our clients, assessing their strategic needs, and identifying the solution or solutions that can meet the challenge. Over 12,000 employees working in 34 countries around the world are dedicated to servicing investment solutions for our clients in more than 160 countries. For more than 70 years our success has been a direct result of the talent, skills and persistence of our people, and we are looking for qualified candidates to join our team.
The Global Client Proposal Solutions (GCPS) team encompasses RFP, DDQ, Global Consultant Services and Reporting (GCSR) as well as the Strategic Projects and Design Transformation group. The Business Project Analyst sits within the Strategic Projects and Design Transformation group dedicated to driving improvements. Their focus is on enhancing people, processes, and technology to meet the evolving needs of clients and the industry. The team members have three key responsibilities.
This individual will work closely with the Manager along with a skilled team, to drive the projects and the transformations necessary to respond to the changing needs of the industry and clients.
Support and foster strategic and design plans, participating in project and design goal implementation while advising the Manager on elements that may enhance or impede successful execution.
Partner and collaborate with teams throughout the organization, as well as with vendors and industry experts.
Implement plan activities required to successfully meet project objectives and timelines, escalating impediments as needed.
Review current technology use and participants to ensure adherence to best practice standards.
Escalate governance matters related to regulatory or policy breaches to the Manager.
Key Responsibilities Include:
Develop, Build, and Deliver effective strategic priorities to address the evolving needs of clients and industry. This includes:
Supporting changing client priorities by integrating feedback into current processes and behaviors.
Collaborating with technology teams to implement strategic priorities and plans.
Identifying key objective areas and behavior change requirements.
Establish and nurture relationships to enhance industry knowledge, adapt to changing client focus, and gain comprehensive insights into business opportunities and challenges across the entire Firm Enterprise.
Foster positive internal relationships throughout the firm to boost confidence and commitment to the GCPS team.
Ensure consistent and accurate communication of the team’s role, purpose, and innovative outcomes.
Collaborate across all relevant areas to ensure effective and efficient processes and behaviors
Bachelor’s degree required.
3-5 years of relevant professional experience.
High level of client/customer service orientation, a sense of urgency in deliverables, and a strong understanding of business, industry, and regulatory requirements
Expertise in data analysis, report review, and technology processes
Comfortable with implementing change management
Exceptional project management and organizational skills, with a focus on details, prioritization, and timelines. The ability to juggle and prioritize multiple tasks while planning and adapting for future requirements is essential
Strong communication skills (both oral and written), with the ability to adapt styles as needed depending on the audience and requirements
Utilize active listening to provide thoughtful responses or outcomes
Meticulous attention to detail, a strong work ethic, a keen interest in learning, enhanced collaboration skills, and a positive attitude are essential
Proficiency with Qvidian or other content databases is required
Proficiency with Microsoft Office (Word, Excel, PowerPoint)
Understanding of Power BI is a plus
Job Level - Individual Contributor
Work Shift Timings - 2:00 PM - 11:00 PM IST