Business Data Analyst II, Support Ops

Business Data Analyst II, Support Ops

The Data Analyst II will work as part of a high functioning Production Operations team, tasked with supporting day to day operations of legal services. Independently define and develop solutions, with minimal direction, for a wide range of technical problems. Participate in team meetings and other collaborations, as well as design and peer reviews. Be flexible; prepared to approach things laterally; able to think outside the box. Interface with business stakeholders, to identify or clarify requirements to address various problems.  Customer service centric focus with the business and their clients as the customer has been key to our growing success and leadership in the market. This role will work from Hyderabad office in 6:30pm – 2:30am IST shift.

The day-to-day responsibilities include but not limited to:

• Provide mentorship and guidance for other team members.
• Lead business efforts for various client data needs and drive them to completion
• Serve as a resource for executing ad-hoc data requests, custom reports, test scenarios, data migration, data analysis and quality assurance testing in a production environment
• Migrate and modernize legacy reporting into dynamic, robust self-service reporting systems.
• Provide expertise and translate the business needs to design; and develop tools, techniques, and metrics, and dashboards for insights and data visualization
• Seek to establish and implement process improvements at the direction of the department manager
• Responsible for establishing appreciation and adherence to the principles of data quality management, including metadata, lineage, and business definitions
• A highly motivated team player and an organized, strategic thinker who is passionate about data
• Possess exceptional troubleshooting and problem-solving skills
• Be comfortable working in a fast-paced environment
• Be detail and process oriented with demonstrated excellence in accuracy, service delivery, time management and prioritization

Essential traits:

• A bachelor’s degree in computer science or a related field, and 7+ years of experience in processes and standards related to data, OR an equivalent combination of education, training, and experience.
• Proficient with data engineering fundamentals including data extraction, transformation and load using databases with large data volumes
• Excellent written and verbal communications
• Commitment to obtaining outstanding results, delivering high quality work with a client centric mindset
• Significant experience in the design, development, and review of complex SQL and Python scripts
• Demonstratable technical experience with some of the following:
  • Databases: SQL Server, PostgreSQL
  • Scripting and exploration: Python, SQL
  • Visualization: Power BI
  • Big data: Spark, Databricks
  • Cloud computing: Azure, AWS
  • Experience performing complex data analysis of large datasets
  • Experience tuning T-SQL queries
  • Experience using source control
• Deep expertise with advanced Excel and data manipulation
• Ability to analyze data to perform data cleansing and data manipulation to assure data is in the correct format
• Ability to understand complex business processes and adapt solutions to meet the needs of the business

About Kroll

In a world of disruption and increasingly complex business challenges, our professionals bring truth into focus with the Kroll Lens. Our sharp analytical skills, paired with the latest technology, allow us to give our clients clarity—not just answers—in all areas of business. We value the diverse backgrounds and perspectives that enable us to think globally. As part of One team, One Kroll, you’ll contribute to a supportive and collaborative work environment that empowers you to excel.

Kroll is the premier global valuation and corporate finance advisor with expertise in complex valuation, disputes and investigations, M&A, restructuring, and compliance and regulatory consulting. Our professionals balance analytical skills, deep market insight and independence to help our clients make sound decisions. As an organization, we think globally—and encourage our people to do the same.

Kroll is committed to equal opportunity and diversity, and recruits people based on merit.

In order to be considered for a position, you must formally apply via careers.kroll.com.

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