Business Application Owner - DACAS - End User Support

Job Description:Define, develop and support Technical Data products, services, tools and processes to fulfill contractual commitments, ensure customer satisfaction and achieve commercial and industrial objectives.Answer all queries related to deliverables on time and on quality and update applicable technical data as committed.Ensure responsive assistance, familiarization and smooth entry into service for new customers.In this context, you will be functionally aligned with the SIDBI unit (Technical Data Business Authoring Support). This unit ensures availability of Methods & Tools for Technical Data processes for all applications in line with workflow management, authoring, configuration management, source data and different projects in an agile, complex & integrated environment. SIDBI main interfaces are: Authoring Domains of Tech Data organization, Business Application Owners, IT Application Owners, Projects stakeholders, process’s stakeholders, Tech Data Transformation Platform and subcontractors. SIDBI Team is highly involved in Tech Data Transformation. Indeed, to cope with the aging IT environment and the new constraints coming from Engineering, Airworthiness Authorities, and our customers, it has been decided to launch a complete set of projects to modernize our Methods & Tools: they are embedded in TechData Modernization, SAF3/LeanPLM and BeyondLeanPLM and Ambition 2030. In this challenging frame, you will contribute to the Tech Data Transformation as Business Application Owner of the DACAS Applications dedicated to End Users Support activities.You will be responsible and accountable for the: Functional support of the end-users of the applicationsRun mode of the applicationsStandardization & harmonization of Methods & Tools with regard to Tech Data Processes & continuous improvementTo strengthen our teams, we look for someone: Contributing to ensure the highest level of Customer’s satisfactionProactive, good team player with organizational skills (empowerment focused)With very good analytical and problem solving skills.With good communication skills, recognized for her/his leadership and assertivenessWith the ability to evolve in a transnational environment (worldwide team)Curious, enthusiastic & open-mindedAs the successful candidate, you will be able to demonstrate the following competencies/experience:You have an experience on Tech Data configuration Management and/or you know DACAS application, both will be a plusStrong proficiency in verbal and written English, and ability to use the language for influencing and negotiation.You have a degree in engineering or equivalent.You have experience in dealing with subcontracting activities​You appreciate working in transnational environments & you are customer minded.This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.Company:Airbus India Private LimitedEmployment Type:Permanent-------Experience Level:ProfessionalJob Family:Technical Data & Publications By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.