Job Description
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.
The Business Analyst works as a liaison among stakeholders in order to elicit, analyze, communicate, and validate requirements for changes to business processes, policies,
and information systems. The business analyst’s primary responsibility is to understand business problems and opportunities in the context of the requirements and recommend solutions that enable the organization to achieve its goals. Under general direction of Finance Business, directs analysis activities for high-priority projects requiring high degree of understanding their business strategies.
Analytical duties
- Investigate and triage Workday PSA and RM system and operations issues.
- Perform Workday administrative functions including business process and tenant configuration, postproduction support within PSA/RM realm. Areas will include Financials, Projects, Resource Plans and Pools, and Resource Forecasts and Budgets.
- Understand the overall PSA and RM within Workday, including overall functional usage of Workday
- Prepare for and conduct requirements elicitation sessions using a variety of techniques including but not limited to: brainstorming, interviews, surveys, requirements workshops, observation, task and workflow analysis, prototyping, storyboarding, document analysis, interface analysis, and focus group sessions
- Work with stakeholders, sponsor, and project manager to prioritize requirements and agree on assumptions and constraints.
- Organize, model, and specify requirements with the appropriate level of detail given complexity, risk, and audience.
- Write requirements specifications according to standard templates, using natural language simply, clearly, unambiguously, and concisely.
- Decompose high-level business and user requirements into functional and nonfunctional requirements, specified in an appropriate level of detail suitable for use by project team members who base their work on the requirements.
- Communicate requirements to ensure all stakeholders have a shared understanding of the solution and to secure approval from stakeholders with the authority to approve.
- Manage issues and changes to baselined requirements by identifying business impact of the changes and through effective application of change control processes and tools.
- Manage traceability of requirements to ensure alignment to project goals and objectives as well as alignment to development and testing plans.
- Manage requirements documentation for reuse.
- Travel: up to 10% of time
Required Qualifications
- Bachelor’s degree in related field or equivalent experience
- 2-5 years relevant experience
- Ability to manage medium to large size and complexity projects.
- Knowledge of product management concepts and how enterprise software products are positioned and developed.
- Knowledge of defect tracking processes and tools
- Strong communication, collaboration, and problem-solving skills in a highly collaborative environment
- Proficient in MS Office products such as Word, Excel, PowerPoint and Visio
- General knowledge of business and IT systems
- Strong attention to detail, motivation, and initiative
- Listening, observation, and oral communication skills, to understand what people say and to detect what they might be hesitant to say.
- Facilitation skills, to lead requirements elicitation workshops.
- Organizational skills, to work with the vast array of information gathered during elicitation and analysis and to manage rapidly changing information.
- Interpersonal skills, to help negotiate priorities and to resolve conflicts among project stakeholders
- Time management skills, to manage multiple tasks and responsibilities.
Preferred Qualifications
- Experience in Workday Financials, specifically Projects, Resource Plans, Pools, and Forecasts, and Budgets
- Certified Business Analysis Professional (CBAP)
- Financial services or accounting industry experience
At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html.
RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com.
