Business Analyst - Tranzaxis (Compass Plus)

Overview:
We are seeking an experienced Business Analyst to join our team, specializing in the Tranzaxis (Compass Plus) technology. The ideal candidate will be responsible for gathering, analyzing, and documenting business requirements from both internal stakeholders and external clients, particularly regarding scheme card issuance. The Business Analyst will play a critical role in translating client needs into clear, actionable deliverables for technical teams.

Scope:The Business Analyst will liaise between clients and internal technical teams, ensuring that business requirements are well-defined and translated into effective technical solutions.

Key Responsibilities:

Requirements Gathering:

• Conduct workshops with clients to capture detailed business requirements and understand their needs related to scheme card issuance.
• Engage with internal stakeholders to gather input and insights that inform project objectives.

Documentation:

• Document business processes, workflows, and detailed system requirements to create a comprehensive understanding of project needs.
• Maintain clear and organized records of requirements to facilitate communication among project teams.

Alignment and Validation:

• Ensure alignment between business needs and technical solutions, particularly in relation to the Tranzaxis platform.
• Develop use cases and acceptance criteria to validate that technical outputs meet business expectations.

Collaboration with Development and QA Teams:

• Collaborate closely with development and QA teams during implementation to clarify requirements and provide insights on business expectations.
• Act as a liaison between technical teams and business stakeholders to ensure smooth communication and understanding.

Continuous Improvement: Participate in project retrospectives to identify opportunities for improving processes and enhancing future requirements gathering efforts.

Experience and Qualifications:

• Experience: 5-7 years of experience as a Business Analyst with a focus on technology implementations, preferably in the financial services or payment processing industry.

  
  

• Industry Knowledge: Familiarity with the Tranzaxis (Compass Plus) technology or similar card issuance systems is highly desirable.

  
  

• Analytical Skills: Strong analytical skills with the ability to gather and synthesize complex information into actionable requirements and processes.

  
  

• Technical Skills: Proficiency in documentation tools (e.g., Confluence, Visio) and requirements management software (e.g., JIRA, Trello).

  
  

• Communication Skills: Excellent verbal and written communication skills to effectively engage with clients and technical teams.

  
  

• Collaboration: Proven ability to work collaboratively within cross-functional teams and foster relationships that facilitate project success.

  
  

S​YNECHRON’S DIVERSITY & INCLUSION STATEMENT
 

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

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