Job Description
Job PurposeAre you a dynamic and experienced Software Business Analyst who thrives in a fast-paced, collaborative environment? Do you want to be part of a team that delivers innovative solutions to dental professionals and patients worldwide? If so, the Straumann Group Software Centre is the place for you!As a global leader in dental implants and orthodontic solutions, Straumann Group is seeking a highly motivated Business Analyst to join our agile team. You will work closely with the Product Owner, developers, and cross-functional stakeholders to drive the development and success of one of our Platform teams, which supports accounts, login, user management and roles & permissions among other horizontal assets.In this role, you will not only define and refine functional and non-functional specifications, but you will also dive deep into the trenches with your team, tackling issues head-on, and ensuring seamless delivery of solutions. If you are adaptable, enjoy finding solutions to challenges, and are ready to support your team in keeping things running smoothly – even when unexpected situations occur – we would love to hear from you!Roles and Responsibilities As a Software Business Analyst, you will:Define, document, and clarify requirements – proactively challenging assumptions and working closely with stakeholders, including medical professionals and end-users, to ensure requirements are comprehensive and aligned with business needs.Engage deeply with the development team – participating in daily stand-ups, sprint planning, and retrospectives, and being ready to roll up your sleeves to support the team in all aspects of development and delivery.Drive alignment between business objectives, UX design, and technical specifications – ensuring all deliverables meet the highest quality standards.Assist the Product Owner (PO) in managing backlog priorities, conducting acceptance testing, and refining user stories.Proactively manage incidents – take ownership of production issues, coordinate swift resolution, and maintain a calm and methodical approach under pressure.Collaborate across international teams – facilitate cross-team communication and partnerships to leverage resources and expertise and drive successful project outcomes.Champion Agile best practices – support and facilitate SCRUM/KANBAN ceremonies (refinement, specifications, etc.) and help protect the team from outside distractions and interruptions.RequirementProven experience as a Software Business Analyst or Product Owner with at least 4+ years in a commercial software environment.Hands-on experience with SCRUM and KANBAN methodologies.Strong analytical skills in software requirements analysis and defining software tasks.Proficiency in Azure DevOps and Atlassian Confluence.Experience in incident management and the ability to handle last-minute production issues calmly and effectively.Experience with platform teams and core services such as Platform User Management.Professional fluency in English.Desirable:Solid background as a software developer with experience in design, coding, and debugging.Experience in compliance and regulated environments.Healthcare software experience and knowledge of FHIR standards.Personal Attributes:Proactive, hands-on attitude – ready to dive into the trenches with the team and do whatever is needed to achieve success.Problem-solver who takes ownership of issues and drives them to resolution without playing ping pong with problems.Resilient under pressure with a strong ability to manage incidents and thrive in fast-paced, unpredictable environments.A team player who is humble when learning customer needs and bold in advocating for solutions that serve the market.Detail-oriented and organized, with a passion for delivering high-quality, innovative healthcare solutions.Eager to collaborate across teams, share knowledge, and make impactful contributions to a global mission.
