Role Overview:
The Functional Consultant's primary responsibility will be to understand business requirements, translate them into functional specifications, and oversee the successful implementation of the T24/Transact banking solution. This role demands close collaboration with regional clients, stakeholders, and the development team to ensure that the solution meets business needs and aligns with strategic goals.
This position may require short-term travel to client locations depending on business needs.
Key Responsibilities:
1. Requirement Gathering:
Conduct workshops and interviews with business users to gather and document business requirements.
Analyze and validate requirements to ensure their completeness and consistency.
Participate in the requirements phase, working with business users to obtain necessary information.
2. Solution Design:
Develop functional specifications, use cases, and process flows derived from the gathered requirements.
Collaborate with the technical team to design solutions that meet business needs.
Ensure that proposed solutions align with T24/Transact capabilities and industry best practices.
Create functional specification documents in either User Stories or Use Case format.
Identify potential gaps in requirements and engage with relevant stakeholders to address them.
3. Implementation:
Provide functional expertise in T24/Transact during the implementation phase.
Assist in the configuration and customization of T24 to meet business requirements.
Carry out functional testing and support user acceptance testing (UAT).
Review test cases developed by the QA team and conduct functional or unit testing of the applications.
4. Stakeholder Management:
Act as the main point of contact between business users and the technical team.
Facilitate communication to keep all stakeholders informed about project developments and any changes to requirements.
5. Documentation and Training:
Prepare detailed documentation that encompasses requirement specifications, functional specifications, and user manuals in accordance with the TIM (Temenos Implementation Methodology).
Conduct training sessions for end-users and provide post-implementation support.
6. Support:
Investigate and address issues that arise during both the implementation and post-implementation phases.
Provide proactive solutions to reduce risks and guarantee project success.
Assess changes proposed by the business team and perform any necessary impact analysis.
Qualifications:
Bachelor's degree or MBA in Business, Banking, or a related field.
Technical Experience: