BPM Expert

About AkzoNobel

Since 1792, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It’s what you’d expect from a pioneering and long-established paints company that’s dedicated to providing sustainable solutions and preserving the best of what we have today – while creating an even better tomorrow. Let’s paint the future together.

For more information please visit www.akzonobel.com 

© 2024 Akzo Nobel N.V. All rights reserved.

Job Purpose

The BPM expert reports into the BPM lead. The primary purpose of the role is to design, build and implement Business Process Management capabilities to support the Global Process owners.

The BPM Expert is responsible for curating, designing, and managing the global process repository. The BPM Expert is expected to possess in-depth knowledge and experience in BPM methodologies, tools, and technologies, and be able to apply them to solve complex business problems. They liaise directly with Process Managers in the organization to define processes and document them in a central company repository.

This role operates in the corporate environment of GPOs to govern processes, as well as on the level where processes are defined. The impact of the role comes when processes are adopted and executed as described

Key Accountabilities

• Lead the development, implementation, and management of BPM solutions that align with the organization's strategic objectives and improve operational efficiency.
• Collaborate with cross-functional GPO teams to create the AkzoNobel process landscape that shows the end-to-end view of the business; includes commercial, ISC and supporting areas of the organization in accordance with the agreed mapping standards.
• Provide counsel and knowhow of industry best practices to the process managers for designing, documenting, and managing competent and complete processes that include inter process dependencies, standard roles, IT applications and other related attributes.
• Work with process towers to create their respective process design & mapping roadmap. Manage the progress and delivery of the roadmap.
• Support the GPO organization in the creation, implementation, and adoption of the process maturity/ process coach framework.
• Lead the communication and outreach efforts to engage & educate the organization on best practices from across the industry leading to outcome-based/ best in class process management practices.
• Create performance dashboards (Power BI) to monitor and report the progress and efficiency of the AkzoNobel process repository.
• Create and maintain BPM standard documentation, including Rule book, user manuals, and training materials. Perform Quality checks against standards to report anomalies in documentation practices.

Experience

• 8 -10 years of Business Process Management experience, such as mapping, modeling, and reviewing processes, including BPMN 2 proficiency.
• Experience with BPM software and tools and be familiar with the latest trends and developments in the BPM field. Knowledge of using tools such as Visio, Adonis, Aris, Signavio or similar BPMN tool.
• Strong analytical and problem-solving skills, able to identify opportunities for process improvement and execute strategies to achieve organizational goals.
• Good understanding of international corporate organizations, systems, and processes
• Experience in continuous improvement methodologies.
• Basic understanding of project and change management

Competencies
Accepting Direction
Accepting Responsibility
Acquiring Information

At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.

Requisition ID: 43948