Billing Operations Senior Analyst

At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.

Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 75+ offices on six continents, Infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally.

Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.

Work Hour: 5:30 PM to 1:30 AM

• Coordinate with cross functional teams (Credit Risk, Legal, Sales) for understanding the terms agreed with the customers
• Setting up automatic billing for clients inside internal tools
• Creation of Finance documents related to client’s consumption (internal documents, refunds, credit notes, security deposits, invoices) as well as their editing
• Controlling payments/online payments with transactions in our SuperUser
• Managing Finance Account Settings based on requests initiated by Account Managers / Sales, like:
  • Client’s migration from one IB company to another – including account control
  • Setting up client’s migration from prepaid to postpaid model, etc.
• Finance comments on contracts – bank details, bank fees, etc.
• Fulfilling various documents required for public tenders
• Working closely with Accounting team to ensure that all invoices are controlled and all relevant information received
• Ensuring that financial transactions are recorded, classified and summarized with local accounting principles and in accordance with group accounting policies
• Performing manual billing with specific requirements
• Reconcile discrepancies identified by our CSMs and/or clients (reconciling and controlling invoices with NDRs/logs)

Infobip employees are people with diverse backgrounds, characteristics, and experiences that share the same passion and talent that helps us achieve our mission. That's why Infobip is committed to creating a diverse workplace and is proud to be an equal-opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status, or any other part of one's identity.