BI Manager

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Job Description

Business Intelligence (BI) + Performance Manager

Direct Reports

……………..

Reports to

Regional Accounts Director

Job Purpose

The BI + Performance Manager will work with the platform team to have efficient, effective KPI tracking and reporting tools to measure and track JLL’s performance. The role will also analyze work order data for the regions to identify gaps and/or issues across the portfolio and present findings to Salesforce.

Key Responsibilities and Accountabilities

The key responsibilities of this role include:

• Data Management

• Oversee the collection, storage, and integrity of data.
• Implement data governance policies and procedures.
• Ensure data quality and consistency across the organization.
• Set up processes to ensure validity and data integrity in multiple databases and trackers, such as the Master Property Lists, and work with business service teams to ensure data quality.

• Business Intelligence Development

• Develop and maintain BI tools, dashboards, and analytics models.
• Create a strategic roadmap for BI initiatives and align with client objectives.
• Develop and deploy data warehouses and data marts.

• Data Analysis and Reporting

• Deliver advanced analytics and predictive models.
• Provide detailed and actionable insights through reports and visualization.
• Conduct market and competitive analysis to offer strategic recommendations.

• Client Engagement

• Collaborate with clients to identify key business metrics and KPIs.
• Present findings and insights to client leadership and relevant stakeholders.
• Develop client support/feedback initiatives.

• Project Management

• Lead and manage BI and analytics projects from inception to completion.
• Coordinate with internal teams and external vendors for project delivery.
• Ensure projects are delivered on time, within scope, and budget.

• Training and Development

• Train clients and internal teams on BI tools and best practices.
• Develop documentation and training materials.
• Stay updated with the latest trends and technologies in BI and data analytics.

Experience

• More than 5 years of experience in BI, data analytics, or similar roles in the real estate or hospitality industry.
• Strong portfolio demonstrating expertise in developing BI tools and dashboards.
• Proven track record of managing data analytics projects.

Task Skills

• Advanced proficiency with BI tools such as Tableau, Power BI, QlikView.
• Proficient in SQL, Python, R, or similar programming languages.
• Excellent project management and organizational skills.

Personal Skills  

• Strong analytical and problem-solving skills.
• Excellent communication and presentation skills.
• Ability to work independently and manage multiple priorities.
• Client-focused with strong interpersonal skills to build relationships.

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.