BC/DR Analyst

Introduction
At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.

Your Role and Responsibilities The Business Continuity Analyst will work with Cloud Service Teams (IaaS, PaaS, SaaS) to help ensure compliance with IBM internal Business Continuity Management (BCM) and external regulatory requirements based on the needs of our clients including the support of various client audits and regulatory activities. This individual will schedule and track various Business Continuity Planning (BCP) update activities as well as the scheduling, tracking, and monitoring of key testing deliverables on an annual basis.

The ideal candidate should be able to:

• Coordinate planning and delivery of BCM and IT Disaster Recovery (IT DR) program for IBM Cloud Services
• Coordinate DR planning and testing activities with service teams and BC/DR focals (IaaS and PaaS)
• Coordinate service onboarding and/or recertification evaluations for new or modified services
• Provide command and control during BC/DR disruptive events including recovery and response coordination
• Coordinate with service teams and BC/DR Focals to complete BCP/IT DR activities including tracking / reporting overdue deliverables and generating metrics / reporting
• Track and report compliance with Business Continuity and IT DR Standards
• Create, review and maintain BC/DR Documentation and Guidance for internal and
• external (client) consumption.
• Support IBM Certification efforts for Business Continuity related controls and requirements (e.g., ISO22301, DORA, HITRUST, SOC2, NIST 800-34, FBA, HIPAA)
• Assist in the preparation of customer reports
• Assist in the development and communication of training materials

Required Technical and Professional Expertise

• Bachelor’s degree or equivalent preferred but should not discourage those having the requisite technical and soft skills from applying
• Applied IT industry proficiency coordinating Business Continuity, IT Disaster Recovery and Operational Resilience programs
• Applied proficiency with IT Disaster Recovery (IT DR) management in a Cloud environment
• Applied experience and knowledge of Risk Management and /or Information Security standards and best practices
• Experience with Risk / Issue Management, and Regulatory Compliance
• Conversant with industry standards, regulations, and best practices (e.g., ISO22301, NIST SP 800-34, Hi Trust, FBA, DORA, etc.,)
• Working knowledge of Financial Services preferred

Preferred Technical and Professional Expertise

• Applied knowledge of Cloud services including Network, Storage, Compute, Containerization, and Databases
• Applied and demonstrated knowledge of Business Continuity / Disaster Recovery, and Operational Resilience principals including impacts caused by evolving regulatory requirements in these areas
• Strong Risk Management and Governance acumen
• Experience with industry BCM Tooling solutions (e.g., ServiceNow, Fusion)

Personality traits that would make a candidate successful in this role:

• Aptitude for always considering the worst-case scenario underpinning the need for strong Business Continuity, Disaster Recovery, and Operational Resiliency focus
• Ability to communicate with executives and customers in business terms
• Questions the status quo and investigates unknowns
• Prioritizes or reprioritizes workload effectively to deliver customer or regulatory requirements
• Ability to effectively interface with various levels of management and service personnel
• Excellent organizational and analytical skill