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BA/Scrum Master - C13

Today 2025/06/27
Other Business Support Services
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Job Description

The is a senior Business Analysis position responsible for liaising between technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team.


Responsibilities:


  • Requires to support one large system or multiple systems with responsibilities including work allocation, budget and planning
  • Provide direction and technical leadership on complex, high-impact projects and in all phases of the development and implementation process, ensuring essential procedures are followed
  • Provide evaluative judgment based on analysis of information in complicated and unique situations and contribute to formulation of standards and strategies for own area and other functional areas
  • Resolve issues that have impact beyond own area and apply in-depth understanding of concepts and procedures within own area and basic knowledge of other areas
  • Work as a team to achieve objectives and negotiate with internal and external parties
  • Has the ability to operate with a limited level of direct supervision.
  • Can exercise independence of judgement and autonomy.
  • Acts as SME to senior stakeholders and /or other team members.
  • Ability to manage teams. 
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:


  • 13+ years of relevant experience
  • Demonstrated leadership skills
  • Consistently demonstrate clear and concise written and verbal communication
  • Proven interpersonal skills with ability to partner and influence across organizational lines
  • Proven ability of using complex analytical, interpretive and problem-solving techniques

Education:


  • Bachelor's degree/University degree or equivalent experience
  • Master's degree preferred

Act as a Scrum Master for 1 or more scrum teams for QE org


Lead Scrum and all relevant ceremonies


Risk identification for Sprint deliveries


Risk Mitigation for Sprint deliveries


Project status reporting


Act as a BA for QA SDET org


Help understand and document requirements for QE Dev team


Help clarify requirements from various tech and non-tech stakeholders


QE process champion


Help run audit communications and ensure zero failure rate


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Job Family Group:


Technology

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Job Family:


Business Analysis / Client Services

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Time Type:


Full time

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Citi is an equal opportunity and affirmative action employer.


Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.


View the "EEO is the Law" poster. View the EEO is the Law Supplement.


View the EEO Policy Statement.


View the Pay Transparency Posting



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