AVP - ISG Technology Regulatory Execution Manager

Role Overview

The Information Services Group (ISG) is responsible for providing authoritative sources of reference data to our clients across the Services, markets and banking organization, through implementing state of the art technologies which promote the collection, storage, analysis, and distribution of product, pricing, account, and corporate action data. The ISG organization works in partnership with data clients across all Services, markets and banking business lines, deploying solutions to increase their competitiveness, through restructuring business processes, simplifying information access, and providing business intelligence around critical data.

This role is an important role for an individual with risks and control understanding and audit experience to support Citi successfully address regulatory commitments (consent order programs and related Regulatory Business Critical Milestones (RBCM) and demonstrate a strong risk and controls principles.

The ISG Technology Consent Order Article V Risk and Control manager will be part of a global team preparing comprehensive closure documentation to explain the actions taken to address the concern reported by the regulators. This requires highlighting key controls that have been implemented and are operating sustainably to demonstrate the risk of the concern has been reduced. The closure documentation will be subject to Quality Control and IA testing and approval.  This individual will support the Risk and Control team in their interaction with the ISG technology, product technology, transformation office, Quality Control and Internal Audit teams to ensure timely completion of quality review deliverables.

Key Responsibilities

Quality Reviews/ Control Validation:

• Ongoing Review of supporting documentation for RBCMs
• Timely escalation of delays or potential unsuccessful validations
• Understanding RBCMs, how they link to an overarching concern/gap conveyed by the regulators, assessing whether the actions taken deliver the required sustainable controls and are supported by  underlying deliverables.
• Support processes and controls are embedded into the BAU process​
• Ensuring appropriate documentation and change management over newly implemented processes and controls​ ​

Internal Audit/QC interaction

• Performing/supporting quality reviews of documentation prior to sending to QC and IA
• Partner with various quality control (QC) and transformation teams for review and check & challenge reviews
• Interact with IA to manage expectations and pre-review closure material for successful closure
• Ensuring any issues raised by QC/IA are resolved and cleared prior to RCBM due date

General

• Supports stakeholders as governance and/or process subject-matter-expert
• Support implementation of common standards, procedures, and governance processes to create and maintain consistent and best in class QR protocols
• Demonstrated ability to implement continuous improvement and innovation in validation process
• Assist with the various tasks to develop and coach other members of the team

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Qualifications

• 7+ years of experience in a related role within technology, risk and control or internal audit
• Ability to assess holistically whether corrective actions new processes/ tech changes and identify gaps or documentation deficiencies
• Demonstrate clear and concise written and verbal communication skills with an aptitude in communicating with senior management
• Proven ability to work concurrent assignments and deliver high quality work within strict deadlines
• Ability to build strong relationships and interact with Auditors, Compliance, and Independent Controls Groups at various levels.
• Effective skills to influence & negotiate

Education

• Bachelor’s degree/University degree or equivalent experience
• Master’s degree preferred

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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