Be the digital champion for T&M and continuously keeping abreast on new technologies and developments (blockchain, A.I. Machine learning, contextual marketing, robotics workflow automation, etc)
Be actively involved throughout the life cycle of the digital initiatives implementation and oversees the overall design and business architecture of the digital solution
Drive a constant high standard of delivery and solutioning in all digital initiatives
Practise Agile development methodologies and play the Agile Product Owner role in digital initiatives when necessary
Understand, analyse and improve data flows, processes and critical elements to achieve business objectives
Leverage understanding of business and tech and collaborate with developers to drive business requirements in the context of sprint rituals
Oversee product launches and regular software releases.
Analyse product data and create dashboards for business reporting and optimization
Review and participate in business continuity planning and recovery procedures
Participate in cross BU/SU initiatives and drive collaboration for digital solutions aimed towards improving the customer journey
Manage implementation of digital solutions with clients
Conduct research to identify leads and drive focus areas for business development
To drive marketing and commercialisation of digital products
To work with trading or sales teams on exploring or creating new business models to drive new revenue streams
To execute internal and external client training/adoption programmes and regional roll-out of e-products
