AVP – Client Delivery Portfolio Office

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If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organizations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.

We are currently seeking an experienced professional to join our team in the role of AVP – Client Delivery Portfolio Office

Principal responsibilities

• Works with Client Delivery Portfolio Office Team and Regional Heads to support the Portfolio Planning.
• Carries out initial assessment / analysis into new client initiatives to determine the most appropriate programme set up and team design. Drives / Supports the programme mobilisation and start up and determines ‘landing’ slot based on supply and demand management.
• Supports RFP responses to clients and pitching process, on behalf of Change and Onboarding; delivers these in close partnership with Client Management and Product teams.
• Creates and maintains Programme Delivery materials for presentation to clients as part of the pitch process, to ensure consistency.
• Drives / Supports governance and oversight of the client change and onboarding delivery budgets and resource allocation across the function.
• Provides oversight of the Client Programme Delivery Risk Management review updates and assist with deliverables / actions.
• Supports delivery and oversight of client change fitness Reviews/Project Health Checks across the portfolio of change and how these recommendations are implemented across the function.
• Participates in the client change delivery processes/reporting for the Client Change and Onboarding area to create a best practice for change and consistency of reporting to clients.
• Drives and maintains communication strategy for Client Change and Onboarding both internal and external.
• Drives / Support governance that is accountable and meaningful, supporting delivery and aligned with Group practices.