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Job Description

We help the world run better


At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.


Role


IT Technology Services Specialists shape the next level of ECS offerings for multiple scenarios within the company. You will join a team of motivated individuals in a well-established broader group of automation experts. 
 
What you’ll do


Automation reliability and engineering team (ARE) at SAP ECS plays a crucial role in ensuring the stability, reliability, and scalability of our systems and applications. You will work closely with cross-functional teams to design, implement, and maintain our infrastructure, automate processes, and optimize performance. This position offers an exciting opportunity to work with cutting-edge technologies and contribute to the success of our products and services.


Responsibilities:


  • Develop and create agile methodologies and DevOps practices to optimize and establish a reliable automation infrastructure.
  • Design resilient architectures to ensure high availability and reliability of systems and applications.
  • Analyse system outages and create decision tree for faster resolution of the issues.
  • Implement self-healing mechanisms and automated remediation actions to mitigate issues proactively.
  • Monitor resource utilization trends and performance metrics to identify potential outliers.
  • Define meaningful SLIs and establish corresponding SLOs to measure system reliability and performance.

What you bring


  • Bachelor’s or master’s degree in computer science, Software Engineering, or a related field, or equivalent work experience.
  • Proven expertise in SAP Technologies (SAP NetWeaver certification preferred).
  • Solid understanding of networking concepts, system administration, and security principles.
  • Excellent problem-solving skills and attention to detail.
  • Strong communication and collaboration skills, with the ability to work effectively in a cross-functional team environment.
  • Experience with cloud platforms such as AWS, Azure, or GCP.
  • Familiarity in Data science tools, Machine learning fundamentals and algorithms.
  • Experience in designing and implementing automated tests.
  • Strong proficiency in scripting and automation using languages such as Python, Shell, or similar.
  • Knowledge on configuration management tools such as Ansible, Puppet, or Chef is an added advantage.

Meet your team


SAP Enterprise Cloud Services enables our customers to focus on driving innovation for the future with a focus on flexibility and simplification. We provide customers with a scalable and adaptable operating model, secure and resilient best-in-class technology, and IT governance to ensure production availability across the application and infrastructure landscape. 


#SAPECSCareers


Bring out your best


SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.


We win with inclusion


SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.


EOE AA M/F/Vet/Disability:


Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.


Requisition ID: 409553  | Work Area: Information Technology  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.


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