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Job Description

Human Resource Workforce Analytics (WFA) is a centralized global team responsible for all aspects of workforce data strategy, analytics and reporting, governance. We have a vision to help make individuals, teams, and businesses at JPMC among the most engaged and productive in the world. Our mission is to  create workforce insights and business recommendations that help leaders make evidence-based people decisions that drive improved business outcomes, and to enhance employee experience and quality of life. 


Job Summary


As an Associate within the Human Resource Workforce Analytics team, you will be responsible to help stakeholders across the organization make data-driven decisions by translating complex data insights into easy-to-understand stories that drive action. You should have a strong and proven track record of delivering error reporting solutions to clients across geographies and businesses in a timely manner, meeting client demands for workforce data related solutions through processes improvements, automation, story-telling, and operational excellence


Job responsibilities


  • Partner with both Human Resource and non-Human Resource clients to support the reporting needs of the firm in accordance with established data privacy standards
  • Demonstrate ability to translate business reporting requirements into meaningful, efficient, and sustainable reporting solutions
  • Ability to work with large volumes of sensitive/confidential data and create meaningful insights from the data 
  • Deliver Adhoc and Standard reports and/or Data visualizations to clients across geographies and businesses in a seamless and timely manner 
  • Understand available tools and processes to efficiently deliver reporting and analysis to clients 
  • Actively contribute to the continuous review, development, and modification of self-service reporting products available 
  • Participate in scheduled testing of data/data elements because of integrations, fixes, or product upgrades 
  • Proactively manage data quality through auditing and analyzing report outputs 

Required qualifications, capabilities and skills


  • Minimum 5+ years of working experience with Bachelor's Degree including business, mathematics, and/or art or equivalent working experience 
  • Strong analytical, problem solving and research skills, ability to apply a range of analytical tools, gain and synthesize insights and develop solutions 
  • Requires attention to detail, organizational and ability to multitask and meet multiple deadlines in a fast-paced environment with changing and competing initiatives 
  • Experience working on fast-paced, cross-functional teams in demanding business environments 
  • Excellent communication skills, with ability to share ideas concisely, clearly, and accurately 

Preferred qualifications, capabilities, and skills 


  • Hands-on skills and experience in Alteryx Designer, Alteryx Server, and the tools with Alteryx 
  • Basic understanding of Extract Transform Load (ETL) using SQL and associated tools (Alteryx preferred), understanding of data flows and backend connections for visualization tools 
  • Hands on experience with Tableau or QlikView or any other visualization tool 
  • Experience with AWS Native Tools like QuickSight or Athena will be added advantage 



JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.



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