Associate - Workday Practice

Company:MercerDescription:

Career Digital is seeking candidates for the following position based at our Delivery centers in India

Associate - Workday Practice – E

What can you expect?

We are looking to hire Associate - Workday Practice – E in Digital Solutions, Career; India COE and expect the candidate to:

• Plan and prioritize work for self, assist lead by providing inputs on in all the phases of delivery lifecycle, collate and report status/impediments with the greater project team.
• Proven experience in managing complex projects involving Workday implementations, upgrades, and process improvements.
• Lead / Manage – Launch Implementation projects / Your Way implementations, manage workload for the team, assist team in all the phases of delivery lifecycle, collate and report status/impediments with the greater project team.
• Coordinate with the EM / PM and Client for project delivery
• Multi-task and engage on multiple projects at a time for lead activities.
• End to end ownership of assigned projects
• Provide leadership and key stakeholders with the information and venues to make effective, timely decisions

What is in it for you?

• Diversify your career development, learn design and architecture approaches
• Take up challenging role where you get to contribute as senior consultant / integrations lead for global implementations
• Holidays (As Per the location)
• Shared Transport (Provided the address falls in service zone)

We will count on you for:

• Lead multiple projects in same time within Absence and Time Tracking.
• Ability to conduct Workshop Sessions independently and handle Customer queries and Address on time.
• Experience in configuring and customizing Workday Absence and Time Tracking modules to meet the specific needs of the organization.
• Ability to Work as a team and coordinate the deliverables with other Consultants.
• Deliver solutions for in scope Absence and Time Tracking, Reporting/ Dashboards related to Absence and Time Tracking for implementation.
• Identify scope, scope gaps & get them addressed.
• Identify right stakeholders in the project.
• Communicate & collaborate with project internal / external stakeholders for project success & plan inputs.
• Leading or participating in Workday implementation projects from planning to execution.
• Gather and document requirements, assess complexity and level of effort estimates, prioritizes capacity, and defines development and analysis timelines.
• Identify test scenarios, develop test scripts, and provide key support in Workday feature releases, security, and User Acceptance Testing (UAT).
• Mentor and Coach team members.
• Being flexible to work in multiple time zones, multiple teams
• Drive Ops excellence culture and lead transformational project(s) with clear visible and measurable impact
• Responsible for driving initiatives and ensuring results with a confined focus on timelines and quality

What you need to have: 

• Excellent technical & functional skills across functional areas required for developing and delivering Absence and Time Tracking  solutions across client implementations
• Excellent interpersonal skills
• Excellent communication skills
• Adaptability to learn new skills
• Self-driven
• Manage multiple projects & teams

What makes you stand out?

• Adaptable communicator, facilitator, influencer and problem solver
• High attention to detail
• Good relationship skills, Proven ability to work on own initiative as well as in a team 
• Ability to multi-task and prioritize time effectively.
• Ability to work in a global and remote team
• Strong project management, communication, and customer service skills
• Track record of realizing solutions from conception to implementation and support
• Attention to detail and ability to thrive in a fast-paced environment

Duties and Responsibilities:

• Develop and implement strategies for maximizing the organization's use of the Workday platform to enhance business processes and achieve operational goals.
• Lead the planning, execution, and monitoring of Workday implementation, upgrades, and ongoing optimization projects. Coordinate with cross-functional teams to ensure successful project delivery.
• Manage a team of Workday professionals, including analysts, consultants, and developers. Provide guidance, mentorship, and performance feedback to ensure team success.
• Absence and Time Tracking Requirements, Definition - Investigate the business / technical requirements for the client’s Absence and Time Tracking needs, work collaboratively with business analysts and architects to clarify requirements and to achieve a consensus on the organization's needs and priorities.
• Provide a overview to the client on Absence and Time Tracking capabilities of Workday.
• Should be able to handle Payroll Parallel queries related to Absence and Time Tracking.
• Design the Workday solution to meet the needs.
• Conducting sessions with client personnel to verify the required aspects of the Absence and Time Tracking; help them fill up Absence and Time Tracking requirements template.
• Application Testing – Assist clients with the testing of the delivered reports. Testing is driven by the scenarios from the client team.
• Production Support – Includes the practices and disciplines of supporting the Workday solution for a period of time post deployment.
• Production Rollout – Assist with the rollout of the Workday solution into the production environment.
• Take timely, appropriate action to address stakeholder needs/expectations
• Identify and manage issue resolution including escalation as needed
• Interact and communicate effectively with mid and senior level management.
• Works with senior level management for understanding the future priorities and plans.
• Develop & manage communication plans with stakeholders aimed at improved collaboration.
• Leverage synergies between global information systems      

Knowledge and Skills:

• Experience with Workday Project Lifecycle
• Demonstrated ability to lead and manage teams, providing clear direction, setting goals, and fostering a collaborative environment.
• Extensive experience working with Workday Absence and Time Tracking, Reporting and Data Conversion for Absence and Time Tracking, including configuration, implementation, and maintenance.
• Strong knowledge of Workday Advanced Reports, Composite Reports, Dashboards and other complex reporting needs.
• In-depth knowledge of Workday object model of and solution design approach around it
• Knowledge of HR, Payroll systems and other functional areas
• Self-motivated and ability to learn quickly through individual research and self-training.
• Ability to absorb new technologies and features quickly.
• Ability to train users in a classroom setting.
• Effective knowledge transfer skills in non-classroom environment.
• Passion for customer service.
• Excellent English verbal and written communication skills. Ability to maintain a home office for remote work.

Eligibility:

• Should be Workday HCM Core & Absence and Time Tracking Certified
• Minimum 5 years’ experience.
• Should have at least “On Track” or equivalent rating in last appraisal.
• Minimum 12 months of experience at the previous career level Senior Analyst II (D2)
• Should not be under any Performance Improvement Plan or had any official Disciplinary action within the last 3 months.
• Should not have applied for any other IJP within Mercer within the last 3 months.

Education:

• B.E /B.Tech /MCA /BSc.

Disclaimer

• Please note that the relocation assistance shall not be provided for the said position
• Candidates who wish to apply for inter-location positions are required to check with the Transport Help Desk (THD) to confirm if their place of residence is within the served transport service zone
• Mention your employee id and official email address in the resume

About Mercer

At Mercer, we are a global force of around 25000+ unique individuals working together to make a difference in the lives of more than 115 million people every day by advancing their health, wealth
and careers.

We’re in the business of creating more secure and rewarding futures for our clients and their employees — For more than 80 years, we’ve turned our insights into actions; Be it designing affordable health plans, or assuring income for retirement, or aligning workers with workforce needs, we’ve been united in our mission of enabling people around the globe to live, work, and retire well.

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.