Associate Talent Acquisition Partner (US Volume Hiring)

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Associate Talent Acquisition Partners have the first interaction with candidates and are tasked with representing the brand and acquiring top talent. Candidates should have a strong background in high volume recruiting for financial, banking, retail and customer service profiles. As an Associate Talent Acquisition Partner, you will evaluate and assess the candidate pool for specific job functions with the aim of achieving high quality and timely filling of roles. Using the Applicant Tracking System (TALEO) you will work closely with the Recruitment Team to manage those roles with high volume response. Your duties may include, but are not limited to:

• Review applicants that apply to the ATS for specified positions
• Interview scheduling including gathering the candidate’s availability and confirming the interview date, time and location.
• Conduct an average of 8-10 Phone Screens per day
• Follow defined phone screen templates for designated roles and qualify candidates for fit against the defined competencies and criteria for the role.
• Develop an effective compelling story to sell specific roles to prospective candidates.
• Update the candidate’s details and status in the client’s ATS in a timely and accurate manner following the defined process steps.

Qualifications

• 1+ Year experience in the staffing industry or recruitment.

• Strong knowledge of technology (Outlook, Web, Excel, PowerPoint and Word).
• Experience working in a team environment that emphasized group contributions.
• The ability to work under pressure and meet daily objectives.
• Ability to communicate clearly e.g. emails, candidate summaries.

Preferred

• Experience supporting US Market
• LinkedIn, and Indeed Experience
• Experience using the ATS Taleo or Eightfold
• Experience interviewing and assessing talent across various profiles

• High Volume recruitment experience

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.  

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.