Associate Staff Engineer (Customer Communication Management)

👋🏼We're Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 36 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in.

LOCATIONS: Gurgaon/ Noida/ Pune/ Jaipur/ Bangalore/ Hyderabad

REQUIREMENTS:

• Experience: 5+yrs
• Extensive knowledge of the Quadient Inspire product suite, including modules like Inspire Designer, Automation, Scaler, and more with strong understanding of technology for product legacy migration, implementation, systems integration, and data migration.
• Responsibilities include mapping product capabilities to business use cases, coordinating with various stakeholders, providing high-level estimates, and designing documents for batch, real-time, or interactive delivery using Quadient Inspire.
• Experience with data input, processing, layout design, and generating interactive personalized statements is required with exposure to other document composition tools and domains such as Insurance, Healthcare, and Financial Services is a plus, along with knowledge of OpenText xPression."
• Knowledge of high-quality professional software engineering practices for agile software development cycle, including coding standards, code reviews, source control management, build processes, testing, and deployment.
• Fundamental knowledge of design patterns
• Experience in communicating effectively with users, other technical teams, and management to collect requirements, describe software product features, and technical designs.
• Passionate about building great solutions.
• Mentoring the team members to meet the client's needs and holding them accountable for high standards of delivery.
• Being able to understand and relate technology integration scenarios and be able to apply these learnings in complex troubleshooting scenarios.

RESPONSIBILITIES:

• Writing and reviewing great quality code
• Understanding functional requirements thoroughly and analysing the client’s needs in the context of the project
• Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns, and frameworks to realize it.
• Determining and implementing design methodologies and tool sets
• Enabling application development by coordinating requirements, schedules, and activities.
• Being able to lead/support UAT and production roll outs.
• Creating, understanding, and validating WBS and estimated effort for given module/task, and being able to justify it.
• Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement
• Giving constructive feedback to the team members and setting clear expectations.
• Helping the team in troubleshooting and resolving of complex bugs
• Coming up with solutions to any issue that is raised during code/design review and being able to justify the decision taken.
• Carrying out POCs to make sure that suggested design/technologies meet the requirements.

Bachelor's or Master's degree in computer science, Information Technology, or a related field.

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