Job Description
Company Description
👋🏼We're Nagarro
We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 36 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in
Job Description
LOCATIONS: Gurgaon/ Noida/ Pune/ Jaipur/ Bangalore/ Hyderabad
REQUIREMENTS:
- Experience: 5+yrs
- Must have: Confluence, Jira Administration, Jira Consulting
- Strong expertise in Jira, JSM, and Confluence administration tasks and respective REST APIs with experience working on Atlassian automation and SQL
- Experience in knowledge base management and user training and ready for working in US hours (9 AM - 6 PM EST) and will adhere to the client’s holiday calendar.
- Knowledge of high-quality professional software engineering practices for agile software development cycle, including coding standards, code reviews, source control management, build processes, testing, and deployment.
- Fundamental knowledge of design patterns
- Experience in communicating effectively with users, other technical teams, and management to collect requirements, describe software product features, and technical designs.
- Passionate about building great solutions.
- Mentoring the team members to meet the client's needs and holding them accountable for high standards of delivery.
- Being able to understand and relate technology integration scenarios and be able to apply these learnings in complex troubleshooting scenarios.
RESPONSIBILITIES:
- Writing and reviewing great quality code
- Manage user access and permissions on Atlassian tools and configure projects in Jira/JSM also write OKRs for the team and set up SLAs in Jira Service Management as per the standards.
- Develop integrations with third-party systems and monitor project deadlines and provide oversight along with generate comprehensive project reports in Jira and provide support and guidance to business users on utilizing Jira effectively.
- Set up knowledge bases in Confluence and maintain documentation and conduct training sessions to educate users on Atlassian tools and best practices.
- Understanding functional requirements thoroughly and analysing the client’s needs in the context of the project
- Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns, and frameworks to realize it.
- Determining and implementing design methodologies and tool sets
- Enabling application development by coordinating requirements, schedules, and activities.
- Being able to lead/support UAT and production roll outs.
- Creating, understanding, and validating WBS and estimated effort for given module/task, and being able to justify it.
- Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement
- Giving constructive feedback to the team members and setting clear expectations.
- Helping the team in troubleshooting and resolving of complex bugs
- Coming up with solutions to any issue that is raised during code/design review and being able to justify the decision taken.
- Carrying out POCs to make sure that suggested design/technologies meet the requirements.
Qualifications
Bachelor's or Master's degree in computer science, Information Technology, or a related field.
Additional Information
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Job Details
- Job Location
- India
- Company Industry
- Other Business Support Services
- Company Type
- Unspecified
- Employment Type
- Unspecified
- Monthly Salary Range
- Unspecified
- Number of Vacancies
- Unspecified