Job Description
About Northern Trust:
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.
This role covers below responsibilities within Northern Trust :
- Provide Batch monitoring & support, working in shift to IT teams to ensure stability of production systems.
- Ensure priority incidents are being addressed in a timely manner to avoid major incidents
- Resolve incidents/failures in Batches and ensure closure within the SLAs. Perform root cause analysis and provide solution/work around for incidents.
- Ensure seamless running of batch process/application through proactive, regular health checks .
- Support scheduled weekend activities, participate in disaster recovery events and release testing events.
- Coordinate with upstream and downstream application teams proactively for any risks or potential issues.
- Proactively identify & implement opportunities to increase efficiency through automation & process efficiencies.
- Develop and maintain excellent relationships and communication with global stakeholders, other IT teams, and business areas.
- Should be flexible to work in early APAC and EMEA time zones
- Handle change request process & approvals.
- Provide support for audit and compliance related activities .
- Ability to work with vendors and support staff on support tickets and follow up regularly till resolution is found
Experience/ Skills
Minimum qualification:
- Bachelor’s Degree in computer science or engineering
- 2 – 3 years of work experience in Java and Unix support including ORMB batch monitoring
- Preference given for any experience in supporting finance or billing projects in banking domain
Required Skills
- Must have extensive work experience with Unix, SQL and Oracle database
- Exposure to supporting Oracle Revenue Management and Billing (ORMB) application.
- Some hands on experience on Java development and analyzing existing Java code
- Must be well versed with the Unix shell scripting
- Must be aware of tools – Winscp, Putty, SQL Developer.
- Hands on experience on control-M scheduling or any other monitoring tool for batch monitoring
- Ability to resolve issues/troubleshoot application in a high-pressure & time critical environment.
- Exposure to Agile practices (Scrum /Kanban)
- Self-motivated to learn and work in challenging environment
- Strong written/verbal communications skills
- Strong interpersonal and teamwork skills
- Good programming and debugging skills
- Strong analytical, design thinking and problem solving skills
Nice to Have Skills
- Hands on experience in Oracle Revenue Management and Billing (ORMB) batch support activities .
- Hands on experience on ADO (Azure Devops) and Devops principles
Working with Us:
As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.
Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.
We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater
Reasonable accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com.
We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.
Apply today and talk to us about your flexible working requirements and together we can achieve greater.
