Job Description
Job Description:
Experience
- At least 7-9 years of relevant industry experience in AD and Supporting Technologies
- Operational outsourcing experience
- Global Customer remote management experience.
Skills
- Team player: Ability and willingness to motivate and support others
- Excellent customer handling and presentation skills.
- Excellent spoken and written English proficiency
- Excellent Analytical, troubleshooting and Documentation skills.
- Flexible, self-motivated with the ability to work under pressure in an International and culturally diverse organization.
- Willing to work on 24X7 rotational shifts
- MCSE, ITIL V3 Foundation certified are preferable.
Technical Skills
- Windows 2008/2012/2016/2019/2022 Active Directory working knowledge
- Installation and configuration of Active Directory domain controllers.
- Perform AD server configuration according to installation check list
- Deployment of MS security hotfixes
- To perform upgrade of Active Directory environment, apply change management process
- Manage the system properties, system policies and services on active directory top level domain structure and to delegate control/administration on active directory lower level domain structure.
- Managing \ Performing \Troubleshooting , schema updates
- Management of Active Directory domain controller FSMO roles
- Managing \ Performing \Troubleshooting of Group policy objects (GPO)
- Add, remove and configure Active Directory sites, sitelinks and subnets
- Authorization of DHCP servers
- Managing \ Performing \Troubleshooting File Replication service (FRS)
- Diagnose and resolve problems associated with the Directory Replication service
- Configure and manage the AD DNS services
- Managing \ Performing \Troubleshooting TS license service on Active Directory domain controllers
- Create or remove Trust relationships
- Configure and manage the Directory Replication service
- AD Disaster recovery
- Ensure the overall security of the Active Directory domain.
- Conducting root cause analysis
- Perform Problem Management
- Scripting knowledge /experience in VB Script, PowerShell.
- Knowledge on ADAM / PKI and Quest Recovery tools will be added advantage
- Deep level troubleshooting skills on Active Directory and core infrastructure services like DNS/DHCP
- Deep level troubleshooting skills on Azure AD/Entra Connect.
- Working Knowledge of AD Federation Services (ADFS 2.0 & 3.0).
- Installation and configuration of Active Directory/ADFS
- PKI knowledge.
- Working knowledge of Certificate on ADFS/ADFS Proxy Server.
- Perform ADFS configuration according to installation check list.
- Configure relying party trusts and Addition/Modification/Deletion of claims.
- Configuration of Claim Provider Trust.
- Monitoring and alerting Tools support - Resolving issues raised from OVO alerting.
- DR Exercise - Perform full Disaster recovery failover testing, Ensuring ADFS functionality in the event of a DR situation.
- Proving ADFS Metadata to Application Team.
- Providing XML Application Metadata to AD Team.
- Configure and managing \ Performing \Troubleshooting Entra Connect server.
- Managing \ Performing \Troubleshooting Entra connect Sync issues.
- Configure sync rules and transformation rules.
- Ensuring successful sync to cloud.
- Knowledge on Migration tools (ADMT/Quest ODM/Binary Tree)
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