IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide.
Responsibilities
The Associate Manager – Tax and Regulatory Compliances is responsible to provide tax
and regulatory reporting services to IQ EQ Entities and Clients which may include Funds,
Capital Market and other clients keeping in mind the requirements of Indian Laws and
cross border regulations. The candidate shall also assist in developing business model
and present the same to the prospective client.
Ensures that work delivered to clients are compliant to the Group and Company
compliance policies as well as local regulatory framework.
Tasks
• Assist with direct and indirect tax and regulatory services of the Company and be
responsible for delivering to the client as per the Service Level Understanding (SLU)
with them.
• Achieve deliverables and KPIs agreed with clients or Group.
• Keep track of tax and regulatory changes in India and outside impacting your clients.
Will be responsible to provide walk through of the changes to clients and provide
delivery as per the amended requirements under the respective Laws.
• Assist with preparation of news alerts/ new letters for the relevant changes in the tax
and regulatory landscape in India and outside impacting your clients.
• Develop efficient and robust product and service model to enable providing tax and
regulatory service offerings to the clients of the Company.
• Assist in presenting our service offerings to the prospective clients and effectively
participate in brainstorming with external and internal stakeholders.
• Work with regional head of Tax and regulatory servicing team as needed and align
with Company’s global policy and controls as well as risk frameworks.
• Work together with the Accounting, Operations, and Investor Services team to ensure
proper flow of information and data, resource planning as well as accuracy and
timeliness in line with SLU and KPIs agreed with clients.
• Work closely with the Lead – Tax and Regulatory Compliance to ensure client’s
expectations are met and internal stakeholders are aligned.
• Ensures all incidents and clients’ complaints are logged and properly handled.
Prepare and analyse the incidents and clients’ complaints reports to include
immediate mitigation to avoid similar occurrences. Report to be communicated to
respective committee/forum.
• Ensures Compliance and risk policies and protocols are adhered to by the entire
department and deficiencies repaired and escalated to CDD without delay.
• Takes responsibility for the quality control in the department while promoting
empowerment and ownership.
• Ascertain scope creep work, if any, and discuss that with client and seniors in timely
manner.
Key Performance Indicators
• Client satisfaction by meeting all agreed KPIs and service level understanding.
• Assist in maintaining revenue from existing clients and help augmenting the same
through prospect pitches.
Key competencies for position and level
• Conceptualising (Information Management)
• Innovating (Information Management)
• Managing (Task Management)
• Organising (Task Management)
• Influencing (Interpersonal Management)
• Achieving objectives (Personal Management)
Key behaviours we expect to see
In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the
role holder will be expected to demonstrate the following:
• Accuracy
• Approachability
• Attention to detail
• Prioritisation
• Proactivity
• Relationship Building
• Client interaction
• Taking ownership
Education / professional qualifications:
A Chartered Accountant is preferred though not mandatory.
Background experience:
Languages:
At IQ-EQ we want you to reach your full potential. We offer an inclusive and diverse environment to support your career aspirations. With a strong emphasis on continuous learning and a holistic approach to your professional and personal development. We also offer opportunities across our service lines and our international network of offices.