Job Description
Based in Hyderabad, join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.
Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products.
Drive innovation and execution excellence. Be a part of a team with passion for using data, analytics, and insights to drive decision-making, and which creates custom software, allowing us to tackle some of the world's greatest health threats.
Our Technology Centers focus on creating a space where teams can come together to deliver business solutions that save and improve lives. An integral part of our companys’ IT operating model, Tech Centers are globally distributed locations where each IT division has employees to enable our digital transformation journey and drive business outcomes. These locations, in addition to the other sites, are essential to supporting our business and strategy.
A focused group of leaders in each Tech Center helps to ensure we can manage and improve each location, from investing in growth, success, and well-being of our people, to making sure colleagues from each IT division feel a sense of belonging to managing critical emergencies. And together, we must leverage the strength of our team to collaborate globally to optimize connections and share best practices across the Tech Centers.
Role Overview
As an HPC Technical Analyst, you will ensure high-performance computing systems run smoothly and efficiently, primarily in AWS. You will be responsible to ensure business continuity by monitoring HPC systems health and performing routine maintenance. Serve as the primary contact for global research center scientists, handling information requests, configurations, and break fixes. Track requests in ServiceNow/Jira, open vendor support tickets, and ensure resolution. Maintain inventory and address compliance issues with both security and cloud spend. Ultimately, you will make sure the HPC systems are at the cutting edge and meet the needs of users.
What will you do in this role:
Monitor and manage both infrastructure and software components, ensuring they are functioning optimally.
Act as the go-to expert for resolving system issues and assisting users.
Ensure seamless integration of HPC systems with the broader IT ecosystem.
Regularly update and patch systems and application software to ensure security and efficiency.
Assist users with job submissions, fix any issues they face, and ensure they can make the most out of HPC resources.
Maintain detailed documentation of system configurations, updates, and standard operating procedures. Keep up to date with the latest advancements in HPC technologies and industry best practices.
Work within a matrix organizational structure, reporting to both the functional manager and Hyderabad based senior manager as well as collaborating with other teams.
Participate in project planning, execution, and delivery, ensuring alignment with both functional and project goals.
What should you have:
Bachelors’ degree in Information Technology, Computer Science or any Technology stream.
1+ years of hands-on experience in Linux operating systems, shell scripting, and HPC architecture.
In-depth knowledge of risk assessment frameworks and methodologies.
Cloud experience, ideally in AWS.
Strong analytical skills to assess and interpret complex data.
Excellent verbal and written communication skills to convey findings and recommendations.
Strong problem-solving skills.
Proactive approach to identifying and addressing potential risks.
Meticulous attention to detail to ensure accurate assessments and reporting.
Understanding of relevant regulations and compliance standards.
Ability to manage risk-related projects and coordinate with various teams.
Strong organizational skills to handle multiple tasks and priorities effectively.
Our technology teams operate as business partners, proposing ideas and innovative solutions that enable new organizational capabilities. We collaborate internationally to deliver services and solutions that help everyone be more productive and enable innovation.
Who we are:
We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.
What we look for:
Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.
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Current Employees apply HERE
Current Contingent Workers apply HERE
Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
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