Associate Manager

Department – Finance GBS

Are you passionate about driving service delivery and ensuring seamless operations? Do you have the expertise to manage and improve Order to Cash processes? We are looking for an Associate Manager to join our dynamic team and make a significant impact in our Global Finance GBS department. If this sounds like you, read more and apply today for a life-changing career.

About the department
Global Finance GBS Bangalore, established in 2007, supports Accounting, Finance & Procurement, Financial Planning & Analysis (FP&A) for Headquarters, region Europe, Order to Cash, North America, International Operations (IO) & GBS Bangalore. Our mission is to provide superior service to our stakeholders consistently, adding value through standardization and efficiency. Located in Bangalore, our team thrives in a collaborative and innovative environment, working together to achieve excellence in finance operations.

The position
As an Associate Manager at Novo Nordisk, you will:

Drive Novo Nordisk service delivery across Order to Cash processes, ensuring minimal issues. Collaborate with stakeholders on Receivables Management, Open Items, Dunnings, Statements, Risk Reviews, and Order Hold Release processes. Work closely with Supervisors and the GPO organization to implement new tools and improve metrics and reporting. Engage with Senior Stakeholder Management to stabilize and improve processes, building transparency with metrics. Contribute to designing future processes in line with Finance GBS and GPO strategy.

Flag conditions not met as risks and develop solutions with LOB/LFT for relevant affiliates. Act as a Change Manager voice for GBS Operations, addressing standardization change requests. Participate in GBS Finance System trainings to ensure team readiness.

As a Operational Manger: Day-to-day operations of Receivables Management Dunning / AR open items / Statements / Customer / LFT (Local Finance team) follow-up. Future state of credit risk and current order hold release processes.

• People manager who has to manage a team of 15+ people as part of the role. Will have a reporting of single or multiple supervisors based on the structure.
• Doing the annual feedback / Regular feedback / IDP (Internal Development Plan) to ensure maximum and relevant updates.
• Should manage team billing / budget / ensuring issue and concerns are addressed / escalated on time.
• Work closely with the HR / TA partners on key metrics of recruiting / attrition management and resolving / understanding people concerns.
• Driving the Org culture and be an e.g. of leading the way. Be open to travel to affiliate location / meetings with HQ workshops etc.

Qualifications
We are looking for a candidate with:

• A bachelor’s degree from a recognized university (or equivalent). Preferred experience in Cash Apps/Receivables Management.
• Proven people management experience, including performance management and related activities.
• 10+ years of experience in a Finance center, with 5+ years in Order to Cash. Knowledge of SAP and ERP implementation is a plus.
• Experience in an international work environment. Project management skills with a track record in operational excellence and process efficiency.
• Self-driven and dedicated, with a desire to influence. Strong problem-solving skills and stakeholder management abilities. Excellent communication skills, with fluency in English.
• Implementation of S4 Hanna and other tool / technology as relevant. Working on managing the tool testing and support.
• Be a proponent of standardization / process improvement and drive relevant updates across process.
• Driving sustainable growth and being part of implementing automation / efficiency tool and technology to enhance productivity.
• Ensure the right metrics are in place to provide visibility to process health and performance. Should also work as a lever to provide positive feedback and improvement areas.
• Should work with different stakeholders / affiliates on process transition and stabilization on an ongoing basis.
• Ensure proper back-up and continuity of services during exigencies.
• Look at org structure and team set-up suggest and enhance the work environment / operational efficiency on an ongoing basis.

Working at Novo Nordisk
Novo Nordisk is a leading global healthcare company with a 100-year legacy of driving change to defeat serious chronic diseases. Building on our strong legacy within diabetes, we are growing massively and expanding our commitment, reaching millions around the world and impacting more than 40 million patient lives daily. All of this has made us one of the 20 most valuable companies in the world by market cap. Our success relies on the joint potential and collaboration of our more than 72,000 employees around the world. We recognize the importance of the unique skills and perspectives our people bring to the table, and we work continuously to bring out the best in them. Working at Novo Nordisk, we’re working toward something bigger than ourselves, and it’s a collective effort. Join us! Together, we go further. Together, we’re life changing.

Contact

To submit your application, please upload your CV online (click on Apply and follow the instructions).

Apply Now!

Deadline

21st February 2025.

Disclaimer

It has been brought to our attention that there have recently been instances of fraudulent job offers, purporting to be from Novo Nordisk and/or its affiliate companies. The individuals or organizations sending these false employment offers may pose as a Novo Nordisk recruiter or representative and request personal information, purchasing of equipment or funds to further the recruitment process or offer paid trainings. Be advised that Novo Nordisk does not extend unsolicited employment offers. Furthermore, Novo Nordisk does not charge prospective employees with fees or make requests for funding as a part of the recruitment process.

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. 

At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.