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Job Description

  • Install equipment’s as per the standard Alcon protocol.
  • Complete preventive maintenance routine as scheduled, as well as emergency calls.
  • Minimize equipment down time and equipment failure call back.
  • Achieve service revenue targets as set by the management.
  • Provide Customer’s satisfaction at all times.
  • Complete SALSA reporting as per the guideline in a timely manner. ( Complete Sales force reporting through Service Max as per the guideline in a timely manner )
  • Constantly support sales function with competitive edge of Alcon products.
  • Value addition to Company’s image, Gain and Share Market information of products and its actual performance.
  • Assist in the development of the associate Field service engineer   ( please remove this line )
  • To collaborate with the Sr engineers to improve the service process
  • To be competitive all time under supervision of assigned mentor .

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Alcon is an Equal Opportunity Employer and takes pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital status, disability, or any other reason.


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